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"Hotel claims it has wifi. It does not. Had to stay only one out of four nights as a result. Reported to Hotels.com. Residency hotel refused to refund me for the three nights. Hotels.com offered me 50% refund in coupons. I regret ever wanting to stay at Leosophine Residency, and ending up loosing half of my money. Staff very unhelpful."

"It was bad. The mattress is as hard as a rock, wasn’t comfortable at all. The kitchen was dirty with dirty cutleries on the table. At a point one of the ac unit fell and there was dirt everywhere in the lobby. Would never stay there again and don’t advice anyone to. "

"This is a very old place badly needing renovation with filthy bedsheets, a very tight bathroom and poorly trained staff. Terrible"

"My checking experience was horrible. The AC units were faulty, I had to be moved 4 times before getting a good working AC unit after 8hrs. Furthermore the food was quite poor.The hotel was clean and the staff were very friendly, except the IT guy that was quite rude. Management needs to improve the units and fumigate frequently; because there were a bunch of mosquitoes. "

"Great customer service."

"The building is new and well maintained,"