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"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"Es war alles nach meiner Vorstellung von Check in bis Check out. Das ganze Konzept ist hervorragend. "

"Wonderful staff and quiet property nestled in the countryside. Minimal Wi-fi connectivity and on-site options, at least during the winter months, make this a bit more of a limited offering at that time."

"Unbelievable experience!! Loved everything about this castle… if you want to stay in a 750+ year old castle with unbelievable staff, stay here! Restaurant was great, food amazing… Ano (not sure if I spelled it right) and his wife (and staff) were unbelievably accommodating. Highly recommend staying here! Definitely worth the trip and money… can’t wait to come back!"

"Very nice hotel!"

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...