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"The room was clean and the staff was nice"

"It was a great stay close to Buc dates event pizza place and Whataburger near by really enjoyed this place will stay again"

"House Keeping let another family into our room while we were sleeping. When I went out to the Hallway to see what was happening the same Family was checking all visitor doors on the 4th Floor. Reported the issue to the front desk but they said a manager wasn't available until a few days later. Reported issue to Hyatt escalation Team and they never followed up on the HIGH Security issue. "

"Good "

"This property has so much potential if only it was run well. New building all the right parts. Run poorly. Examples: no hangers in closet until requested, phone had flashing message and over 5 day stay no one could figure out how to get the message, coffee cup lids didn't fit cups and yet they were left out to fluster customers (I suggested 3 days in a row to remove lids until the correct ones could be attained), no 1/2&1/2 after day 1 & I was told each day it will be here tomorrow, no regular milk day 5, breakfast was poor and sometimes just cold. Sisters room was not even cleaned on one day. This could be an excellent place to stay with some attention to detail. "

"Evrything was perfecr"

"yes"

"Smoking idiot set off the smoke alarms after we fell asleep. Alarm resonated for hours. Sleepless night! Staff--we're sorry--That's it??? "

"I was a little disappointed because the description said that it was on the beach, but it was really on the bay. The sand was horrible. It had very sharp pieces of shell and they did not provide chairs or awnings. They had to be rented. Also, while my husband was getting ready to take a shower, the vent cover fell on top of his head and we were not offered any compensation."