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"Q"

"the midnight reception guy is terrible even at checkout in the morning "

"Spacious room and large bed. Pillows are large, square and way too soft to go with the already soft bed - perhaps a firmer pillow choice also would be nice. Bathroom has glass door which is not great for privacy and we found a bit odd. We were there 3 nights and my parents in their room for 4 nights and despite being out each day from 9am ish - no days were the rooms cleaned or towels changed etc - even the bin being emptied would have been nice. Free hot drink machine was a plus - really good extra and we had a fridge in our room (my parents did not though but had cupboard for it) - free drinks in both rooms to start the stay was a lovely bonus. Staff were friendly/lovely and couldn’t do enough - had to ask for extra pillows and a fix of our safe - both of which were quickly rectified. Reception only manned 1pm-11pm so worth noting. Good location of hotel and lovely restaurant Saigon right next door! Highly recommended. Breakfast at hotel we didn’t need but did look good with a good range of choice. "

"Nice"

"Generally great stay"

"Parking in the area is quite difficult, even to unload/load your luggage. The hotel is very clean, cleaning staff super friendly when you see them in the hallways. The welcome at the reception was unique though. They questioned me about my home address, which is a US address. I don;t know what the reason was for the questioning but it made me feel quite uncomfortable."

"Everythings is good"

"Best Hotel in Heilbronn "

"Nice room"