We picked this property because it had several main items we needed - elevator for my 89 year old father, a full size bed in all rooms with en suite baths, accepted dogs and had a pool that could be heated for an extra fee. The house was beautiful, the location and views were excellent. However, we did not check the pool heat until the following day (Sunday), no heat. When I called Vacasa, the mgmt co. they said they would have someone there first thing Monday morning. They did not show until around 1 pm and stated would take 12-24 hours for it to heat. There also was no phone call or notification back to us to let us know that they had even taken care of the problem. By the time it heated up on Tuesday half of our family members were leaving to go home. We enjoyed it on Wednesday, Thursday it rained. Our last full day, Friday, we planned on spending at the pool but for some reason it was no longer heated. When I called they stated they would put in a ticket for service - very frustrating. We did not get to enjoy the last day as planned and there again was no communication back to us from Vacasa. I am still waiting to see if they reimburse the full amount for the pool heat.
All that being said, the house and location were sooo nice that I would definitely rent it again. Just wish there was better communication