In short (TLDR) - stairs a safety issue and beds/couch and inability to get any rest became a major issue in being able to enjoy the stay or rental.
POSITIVES:
- No bugs
- Clean
- Nice water pressure
- A/C works well
- Has amenities advertised
- Tennis courts, indoor and outdoor pools close
- 1/2 mi or less to either bay or beach and good overall location
- Adequate space
- Plenty of parking
NEGATIVES:
- Furniture HORRIBLY uncomfortable (unable to sleep well entire stay)
- Treacherous staircase that clearly has rotting boards, uneven, flexes as you walk on it, and seems unsafe;
- Renovations or updates shoddy (uneven floors, paint splotches and drips, toilet roll holder mounted at awkward spot so that hard to use, TV in living room mounted so that interferes with ability to use table, etc);
- TV and table in one room blocked use of door and closet;
- Beds killed our backs and super cheap feeling, with no support, and you immediately roll into each other;
- Pull out bed/couch really low and super cheap; hard to get up from because of height and angle and very uncomfortable and seats felt sunken in;
- No hand soap and batteries missing from remotes;
- Nightlights in bathrooms, but none worked;
- Burnt out lights in some of the lamps;
- Very minimal amount of 1-ply toilet paper;
- Tacky, dust prone decor that drove allergies crazy;
VASACA/CUSTOMER SERVICE
- Never got a msg about how to check in - and couldn’t check in on site; had to drive 12-15 min for keys, pass, etc