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Reviews of Home2 Suites by Hilton Ocean City - Bayside, MD

3 out of 5
Home2 Suites by Hilton Ocean City - Bayside, MD
120 67th Street 3A, Ocean City, MD

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 737 reviews" "
Rating 8 - Good. 191 out of 737 reviews" "
Rating 6 - Okay. 63 out of 737 reviews" "
Rating 4 - Poor. 29 out of 737 reviews" "
Rating 2 - Terrible. 19 out of 737 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Souderton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Valerie, Asst General Manager on 23 May 2024
Thank you for the great review, Patricia!! We thank you for staying with us and hope to see you again soon!

6/10 Okay

Maurissa

Stayed 5 nights in May 2024

10/10 Excellent

august

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean and comfortable room.
Stayed 1 night in May 2024
Response from Valerie, Asst General Manager on 23 May 2024
Thank you for the great review, August!! We thank you for staying with us and hope to see you again soon!

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and welcoming and our room was spacious and private. My only complaint is that they dodnt have any omelets or breakfast aandwiches without cheese in their breakfast bar.
Stayed 2 nights in Apr 2024
Response from Valerie F, Asst General Manager on 3 May 2024
Thank you for your review, Ruth! It was a pleasure having you here with us. Thank you for the review on the breakfast sandwiches, we will look into changes to more accommodate all! Safe Travels!

8/10 Good

phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot should be bigger.
Stayed 5 nights in Apr 2024
Response from Valerie F, Asst General Manager on 3 May 2024
Hi Phillip, thank you for your review. Our parking lot extends to the parking garage under the hotel for up to 20 more cars, and the side entrance of the building has another 6 spots. in total, there are 100 parking space for 100 rooms. Thank you for staying with us, safe travels!

10/10 Excellent

Amy

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities
Spacious, clean, friendly
Stayed 2 nights in Apr 2024
Response from Valerie F, Asst General Manager on 28 Apr 2024
Thank you so much for the great review! We hope to see you sometime soon! Safe travels!

10/10 Excellent

Tyson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome rooms and place to stay. Rooms are nice, door to the bathroom is hard to latch up other than that everything was good. Breakfast was good, they never ran out. Hot tea or coffee all day and saltwater pool was great too.
Stayed 3 nights in Apr 2024
Response from Valerie F, Asst General Manager on 17 Apr 2024
Hi Tyson! Thank you so much for the amazing review! Thank you for bringing the door issue to our attention, we are having that looked at right away. We hope you will come back and see us again soon! Safe travels!

8/10 Good

Cheryl

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that dogs allowed
Stayed 2 nights in Apr 2024
Response from Valerie F, Asst General Manager on 14 Apr 2024
Thank you for your review! We do take pride in being the #1 Hilton brand hotel that is known for welcoming your pet family as well! Thank you for staying, and we hope to see you soon. Safe travels!

10/10 Excellent

Elicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and well maintained. The staff was extremely helpful and friendly!
Stayed 3 nights in Apr 2024
Response from Valerie F, Asst General Manager on 4 Apr 2024
Hi Elicia! Thank you so much for the wonderful review! We loved having you as our guest, and we hope you will come by and visit again sometime soon! Safe travels!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 3 nights in Mar 2024
Response from Valerie F, Asst General Manager on 1 Apr 2024
Thank you so much, Jose, for the 5/5 rating and for staying with us at the Home2Suites bayside! We hope to see you again soon! Safe travels!

10/10 Excellent

Diogenes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Valerie F, Asst General Manager on 31 Mar 2024
Thank you Diogenes for the 5/5 rating! It was a pleasure having you here with us, and we hope you come back again sometime soon! Safe travels!

8/10 Good

Sadiqa

Stayed 2 nights in Mar 2024
Response from Valerie F, Asst General Manager on 25 Apr 2024
Thank you for staying with us! Safe travels!

10/10 Excellent

Tatiana

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the kitchen, beds are super comfortable. The breakfast options were all delicious! Housekeeping was very kind helping us (Claudia) and Valerie made sure our stay was enjoyable. We can't wait to come back again!
Stayed 1 night in Mar 2024
Response from Valerie F, Asst General Manager on 30 Mar 2024
Tatiana, THANK YOU for the amazing review! it was a pleasure to meet you, and I will be happy to pass your kind words onto our awesome staff! We look forward to you staying with us in the future; Safe Travels!

10/10 Excellent

Paul

Stayed 2 nights in Mar 2024
Response from Valerie on 26 Mar 2024
Thank you for the 5 stars! We look forward to you staying with us again in the future. Safe travels!

10/10 Excellent

Enid

Business traveller
Very clean.
Stayed 3 nights in Mar 2024
Response from Valerie on 26 Mar 2024
Thank you for the 5 stars, Enid! We look forward to you staying with us again in the future. Safe travels!

8/10 Good

Megan Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay there. Great place.
Stayed 3 nights in Mar 2024
Response from Home2Suites on 21 Mar 2024
Thank you so much for staying with us! We look forward to welcoming you back in the future!

6/10 Okay

Courtney

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise in the room next to us was unbelievable till 1:00 a.m. nothing could really be done about the situation so not exactly happy
Stayed 2 nights in Mar 2024
Response from Valerie F, Asst General Manager on 31 Mar 2024
Hi Courtney, I definitely understand, St Patricks Weekend in Ocean City brings the partiers! I do apologize again that they kept you awake. That is not generally how it is here, we are hoping you will give us another chance in the future! We do thank you for staying with us, and that you have safe travels.

10/10 Excellent

Kelly

Stayed 4 nights in Mar 2024
Response from Valerie on 26 Mar 2024
Thank you for the 5 stars, Kelly! We look forward to you staying with us again in the future. Safe travels!

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Valerie F, Asst General Manager on 31 Mar 2024
Thank you for the rating! We hope you will come by and see us again sometime! Safe travels!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Valerie F, Asst General Manager on 31 Mar 2024
Thank you for the 5/5 rating, Andrew! We thank you for staying with us, and hope you will come back again soon! Safe travels!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice folks and good value. Only kick is that breakfast sandwiches on the buffet were terrible. The rest of the breakfast choices were fine.
Stayed 1 night in Feb 2024
Response from Valerie F, Asst General Manager on 31 Mar 2024
Hi John! Thank you for the review! I am sorry to hear our breakfast sandwiches were not so great when you stayed, we are always striving to improve! We hope you will come back again and stay with us in the future, thank you for choosing Home2Suites! Safe travels!

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024
Response from Valerie F, Asst General Manager on 31 Mar 2024
Thank for for the 5/5 rating, Annie! Thank you so much for choosing Home2Suites and we hope you will come back and see us again sometime! Safe travels!

10/10 Excellent

Lionel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything were great friends front desk and housekeeper I will retire soon
Stayed 7 nights in Feb 2024
Response from Valerie F, Asst General Manager on 31 Mar 2024
Thank for for the 5/5 rating, Lionel! Thank you so much for choosing Home2Suites and we hope you will come back and see us again sometime! Safe travels!

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ben on 7 Feb 2024
Dear Valued Guest,Thank you for taking the time to share your kind feedback with our award-winning team! We hope to see you again soon. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

eugenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ben on 7 Feb 2024
Dear Valued Guest,Thank you for choosing to stay with us! We hope to see you again soon. :)

10/10 Excellent

Jerson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ben on 7 Feb 2024
Dear Valued Guest,Thank you for choosing to stay with us! We hope to see you again soon. :)

10/10 Excellent

Clara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and yummy breakfast. Children had fun in the indoor pool !
Stayed 2 nights in Jan 2024
Response from Ben on 7 Feb 2024
Dear Valued Guest,Thank you for choosing to stay with us while you were in Ocean City! I am thrilled to hear that your family got to enjoy our complimentary hot breakfast buffet and our indoor heated pool! We look forward to welcoming you back in the future. :)

6/10 Okay

Gustavo

Disliked: Cleanliness, property conditions & facilities
Shower had left over hair, chair to desk very dirty
Stayed 4 nights in Dec 2023
Response from Ben on 7 Feb 2024
Thank you for sharing your experience. It's essential for us to maintain cleanliness standards to ensure a comfortable environment for all customers. Feedback like yours helps highlight areas for improvement, ensuring a better experience for everyone. We have shared your comments within our organization.

10/10 Excellent

Amy

Stayed 4 nights in Dec 2023
Response from Ben on 7 Feb 2024
Dear Valued Guest,Thank you for taking the time to share your kind feedback with our award-winning team! We hope to see you again soon. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ben on 7 Feb 2024
Dear Valued Guest,Thank you for taking the time to share your kind feedback with our award-winning team! We hope to see you again soon. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfortable added a day
Omg i could have found a better place to stay clean comfortable and bathroom very clean towels in wonderful condition and smelled clean really like the soap i bought my own but after trying the hotel I didn't even unpack mine I will be sure to recommend to friends and family
Stayed 1 night in Dec 2023
Response from Ben on 7 Feb 2024
Dear Valued Guest,Thank you for your kind feedback! Our team works hard to ensure we provide a clean and safe environment for all of our guests. We also offer bulk amenities in the restrooms such as shampoo, conditioner, body wash, etc. We hope to see you again soon! :)

10/10 Excellent

anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay so many ended up adding a day room and bathroom clean stuff very friendly and helpful beds are comfortable will definitely tell friends and be back
Stayed 2 nights in Dec 2023
Response from Ben on 27 Dec 2023
Dear Valued Guest,Thank you for choosing to stay at our Award-Winning Hilton property! We hope to see you again soon. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to say everything was pretty much 5 stars ! Check in check out breakfast staff excellent. Love coming down in the off season!
Stayed 2 nights in Nov 2023
Response from Ben on 27 Dec 2023
Dear Valued Guest,Thank you for your kind words! Our Award-Winning team greatly appreciates your business, and we look forward to welcoming you back in the near future. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

Anzhela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Excellent stay! Comfortable beds and spacious room. Staff is very nice! Thank you!
Stayed 2 nights in Dec 2023
Response from Ben on 27 Dec 2023
Dear valued guest,Thank you for taking the time to provide us with this valuable feedback. We do our best to meet our guests' accommodations; however, sometimes we are not able to meet specific room requests. Our award-winning team always comes to the rescue with creative solutions, and I am happy to see we were able to provide a reasonable solution. Please know that we do intend to replace our bunk bed rooms with a new room type in 2024. We look forward to welcoming you back again soon!Sincerely,Benjamin MaleGeneral Manager

8/10 Good

VANNESSA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, Love the location. The only issue was when I reserved I requested a room with two queen beds, however we got a room with bunked bed and sofa. That was not the right accomation for us. The hotel gave us an extra room so we had to split but the rooms were far away. My husband was not happy with the options. The breakfast and service were very good.
Stayed 2 nights in Nov 2023
Response from Ben on 27 Dec 2023
Dear valued guest,Thank you for taking the time to provide us with this valuable feedback. We do our best to meet our guests' accommodations; however, sometimes we are not able to meet specific room requests. Our award-winning team always comes to the rescue with creative solutions, and I am happy to see we were able to provide a reasonable solution. Please know that we do intend to replace our bunk bed rooms with a new room type in 2024. We look forward to welcoming you back again soon! :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Ben on 27 Dec 2023
Dear Valued Guest,Thank you for your kind feedback! We hope to see you again soon. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home2suites are the best
Stayed 4 nights in Nov 2023
Response from Ben on 27 Dec 2023
Dear Valued Guest,Thank you for choosing to stay with us while you were in Ocean City! We hope to see you again soon. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve stayed at!
Stayed 2 nights in Nov 2023
Response from Ben on 27 Dec 2023
Dear Valued Guest,Thank you for choosing to stay at our Award-Winning Hilton property! We hope to see you again soon. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, great service!
Stayed 1 night in Nov 2023
Response from Ben on 27 Dec 2023
Dear Valued Guest,Thank you for choosing to stay at our Award-Winning Hilton property! We hope to see you again soon. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

Deborah, Oxford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with children!
Stayed 2 nights in Nov 2023
Response from Ben on 15 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us while you were in Ocean City! We look forward to welcoming you and your kids back in the future. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ben on 15 Nov 2023
Dear Valued Guest,Thank you for your kind feedback! We hope to see you again soon. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about property dog barking in hallway at 6:45 am was upsetting waking up everyone was disappointing but not hotels fault just ignorant people that have no care that other folks paid good money to stay there also and should be more considerate of others
Stayed 2 nights in Nov 2023
Response from Ben on 15 Nov 2023
Dear Valued Guest,Thank you for taking the time to share this valuable feedback with my award-winning team! Please know that our team is prepared to help resolve any noise disturbance because we understand that good sleep is paramount to a good stay! We hope to see you again in the future. :)Sincerely,Benjamin MaleGeneral Manager

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful welcome from the front desk. We arrived later in evening. We went to our room and found it very clean. All staff we encountered were very nice. Loved the breakfast options. Great selection for children and adults. The coffee was excellent with lots of creamer options. The indoor pool was great. We brought our granddaughters who loved the pool. This will be the only downer, the beds were a bit firm. I prefer a soft topper that your body melts into. I thought being a Hilton I would get the topper. Overall an excellent experience.
Stayed 2 nights in Oct 2023
Response from Ben on 5 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us while you were in Ocean City! We hope to see you again soon. :)

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the size of the rooms and all the counter space and shelves. Plenty of room for all your stuff. And love that it’s dog friendly!
Stayed 2 nights in Oct 2023
Response from Ben on 5 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us while you were in Ocean City! We hope to see you again soon. :) Sincerely,Benjamin MaleGeneral Manager

8/10 Good

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always very friendly and helpful. We’ve stayed there several times.
Stayed 2 nights in Sep 2023
Response from Ben on 27 Sept 2023
Dear Valued Guest,Thank you for choosing to stay with us while you were in Ocean City! We hope to see you again soon. :)

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee was super nice and helpful and the only issues we really had was we usually have our house really cold and we couldnt get our room cold enough for our taste and Not having many options for tv just basic satelite but would definetly stay here again.
Stayed 4 nights in Sep 2023
Response from Ben on 24 Sept 2023
Dear Valued Guest,We genuinely appreciate your kind words about our dedicated and friendly team members. Providing exceptional service is the cornerstone of our mission, and we are absolutely thrilled to hear that you experienced just that during your stay.We understand that personal preferences play a significant role when it comes to room temperature, and we apologize for any inconvenience you may have encountered in achieving your ideal coolness level. Please rest assured that our team is always available to assist with room settings and adjustments to ensure your utmost comfort. Don't hesitate to reach out during your next visit, as your comfort is our priority.In response to your feedback on TV options, we are continually striving to enhance our in-room entertainment offerings. We're excited to inform you that our hotel is currently undergoing significant entertainment and Wi-Fi upgrades, which are scheduled to be completed in January 2024, if not sooner. We are confident that these improvements will greatly enhance your future stays.Your confidence in choosing to stay with us again is deeply valued, and we cannot wait to have the privilege of welcoming you back. Be assured, we remain fully committed to making your next visit even more enjoyable and memorable.Thank you for selecting us for your stay, and we eagerly anticipate the opportunity to host you again soon!

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay & love that it was tucked away from the main road. Peter at the check in, was knowledgeable & friendly!
Stayed 1 night in Sep 2023
Response from Ben on 24 Sept 2023
Dear Valued Guest,Thank you for choosing to stay with us while you were in Ocean City! I am pleased to hear that you enjoyed your stay. I will share your kind feedback with my highly dedicated staff.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Was worried there would be pet remnants (hair, smell, etc) in the room but was pleasantly surprised there was none.. very clean. Breakfast options was very nice and plentiful. Would stay again but I would not plan on using the sofa bed ..not comfortable even for 1 night.
Stayed 1 night in Sep 2023
Response from Ben on 24 Sept 2023
Dear Valued Guest,We extend our heartfelt gratitude for your thoughtful feedback! It brings us immense joy to learn that we not only met but exceeded your expectations in various aspects of your stay.Regarding the bedding, please rest assured that we take great care to adhere to Hilton's core brand standards when selecting our mattresses. This commitment ensures that all our guests receive a consistently high level of comfort and quality, no matter which Hilton property they choose for their stay. Your valuable input is important to us, and we will certainly share it within our organization for further review and improvements.We are already looking forward to the opportunity to welcome you back again soon! Your satisfaction is our utmost reward, and we are committed to continually providing you with an exceptional experience on your future visits.

10/10 Excellent

Chelsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ben on 24 Sept 2023
Dear Valued Guest,Thank you for choosing to stay at our Award-Winning Hilton property! We look forward to seeing you again in the future. :)

6/10 Okay

David

Stayed 1 night in Sep 2023
Response from Ben on 5 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us while you were in Ocean City! We hope to see you again soon. :) Sincerely,Benjamin MaleGeneral Manager