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"No amenities like soap and shampoo"

"Internet was down 2 out of 4 days. Restaurant is very warm, recommend more air conditioning units be installed. Excellent staff, very friendly and responsive. Highly recommend hotel. Clean and comfortable."

"place is convenient"

"Rooms were spacious and comfortable. There were restaurants nearby so food options were not limited. Property was not too far from the city centre. Plenty of parking available in the back. Staff were all friendly and helpful. 10/10 would stay here again!"

"I booked this hotel based on the beautiful photos and glowing descriptions on their website – what a mistake. The reality was a completely different story. The pictures showed clean,very neat room. but what I walked into was outdated, poorly maintained, and honestly felt dirty moldy place. The furniture was scratched and worn, the bed linens looked like they hadn’t been replaced in years, and the bathroom was cramped and had a weird smell.its was a non refundable room but will do my best to...

"Having a mall as part of the building is very convenient for getting grocery items and other small things. Staff very helpful and friendly, front desk and especially the doormen."

"The property is accessible and clean, and the staff are accommodating. However, the room we checked into was noisy, there was no phone signal, the Wi-Fi was weak, and we were unable to use the TV."

"Room was too small"

"Bus terminal is just beside the property. Staff are very courteous. "

"I stay at Nagaland Hotel whenever I'm in Naga. I am always pleased with the service and they offer a delicious breakfast in the morning. "

"We had a comfortable stay at the hotel. The hotel and room are clean, the staff is nice and courteous and the breakfast is good. The location is perfect for bus travelers like us since it's right across the Bicol Central Terminal."

"Its not in Naga but in Pili Camarines Sur. Information provided to Expedia was false. It is 5.5 km from town proper. Called the hotel to send us location but the reception said she doesn’t have celphone load. Location is very hard to find and isolated with no restaurants or store. Took us 2 hours to find the place and just wasted our time. Staff are not helpful. Supervisor walked out leaving her staff deal with our problem. Cancellation charges was 70% of what we paid for the reservation. Will...