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"It a very pleasant stay and hotel is very good and cöean"

"Good location with practical facilities. Sadly someone decided to move function room furniture on the floor above our room until 2330 hrs"

"Clean rooms and nice ambience at hotel."

"Very nice, staff was incredibly helpful. "

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"Air conditioning not working so room was extremely hot, maybe could have an iron in the room. Staff were very friendly and the hotel was exceptionally clean and modern. Rooms where a decent size but the balcony joins on to other rooms. Food was delicious also. "

"Not a nice area, but inside the hotel all good"

"This is my go-to hotel when I am in Karlsruhe for business. The location works well, the restaurant is good, and the cigar bar is a nice touch. The staff is generally friendly and professional. The spa area is one of the highlights: spacious, clean, with a nice bar, a solid pool, and especially excellent saunas. That part of the hotel feels well maintained and thoughtfully designed. However, the rooms are a completely different story. Some of the single rooms feel extremely outdated, almost like a small guesthouse from decades ago. The design, furniture, and overall atmosphere do not match the standard suggested by the common areas. Even the suites, while better, are still clearly dated. It honestly feels like two separate worlds: modern public spaces and spa versus rooms that have not kept up with the same standard. If you book here, pay close attention to the room category. The difference is significant. And if you expect a more modern or premium room, be prepared for rates above €200 per night. Overall, a good business hotel with strong facilities, but the room quality is inconsistent and does not fully align with the rest of the property."

"Spacious room and large bed. Pillows are large, square and way too soft to go with the already soft bed - perhaps a firmer pillow choice also would be nice. Bathroom has glass door which is not great for privacy and we found a bit odd. We were there 3 nights and my parents in their room for 4 nights and despite being out each day from 9am ish - no days were the rooms cleaned or towels changed etc - even the bin being emptied would have been nice. Free hot drink machine was a plus - really good extra and we had a fridge in our room (my parents did not though but had cupboard for it) - free drinks in both rooms to start the stay was a lovely bonus. Staff were friendly/lovely and couldn’t do enough - had to ask for extra pillows and a fix of our safe - both of which were quickly rectified. Reception only manned 1pm-11pm so worth noting. Good location of hotel and lovely restaurant Saigon right next door! Highly recommended. Breakfast at hotel we didn’t need but did look good with a good range of choice. "