Oak Ridge Hotels, West Milford

"Best experience I had with hotels in a long time !"

"Yo"

"Clean room "

"The staff at this hotel are some of the most professional and helpful people I’ve encountered. Last minute, my mom, who recently had a stroke, needed a handicapped-accessible room. Maria, the manager, quickly moved things around and even offered an early check-in knowing I was driving straight from the hospital. That level of care meant so much to me. Esperanza in the kitchen was absolutely the sweetest and fastest! She worked nonstop making sure breakfast stayed stocked, clean, and organized. This is my second stay here, and I’d gladly drive extra time to my destination just to stay here again. You truly won’t go wrong booking this hotel. The housekeeping ladies do knock early, but honestly it helped keep us moving and out on time and they were all super sweet. My front desk guy (he’s Caribbean) was amazing too! Very knowledgeable about the area and great at explaining everything nearby and in the vicinity. Only suggestion I’d make would be keeping the ice machine running and emptying it more often when it gets too full. They do shut off the in-room ice makers, so make sure to turn yours on as soon as you arrive the ice starts making pretty quickly after that. Overall, awesome staff and a wonderful experience during a stressful time for my family. Thank you all again!"

"A great experience staying at the Madison. The breakfast was great. The rooms were spacious and clean. Plenty of parking. Amazing staff."

"The room was well-appointed, spotlessly clean, and super comfortable. The staff was incredibly friendly and friendly, too! "

"Reception was terrific - overall nice experience"

"Check in was kind of a problem, almost no rooms ready before 3pm. And then at 3 the lines to check in were too long. My sister and her family also stayed here and they only had one room out of the three that she had booked ready for occupancy. Other than that, the rooms were clean, the property was well kept, and the amenities were good. Breakfast is from 6-10am, which we all enjoyed in the morning."

"Nice clean room"