Apartments in Oak Park

"Staff were friendly and attentive. The room was very nice and clean. The pool is next to the freeway, down a set of stairs. It is very nice, has good seating, however it is below the dumpsters for the kitchen and the lids for the dumpster were open and hanging over the lounge chair area. We were concerned we'd end up under a bag of trash while laying out."

"Overall the hotel was nice and cute but the staff quality is quite missing. When I arrived I noticed that there’s no electricity from the outlets close to the desk. Both phones were not working (as I was trying to ask housekeeping to pick up my laundry). I went to front desk asking the phones to be fixed and laundry to be picked up to which got the response that they will send a technician to fix the phones but I will need to call to get laundry pick up. About 30 mins passed by the technician came and said that the cable is broken and requires a bigger fix on weekday, but he put a temporary fix for the phones. Then I called housekeeping to pick up the laundry, waited for an hour and nobody came, called again and waited for another 1.5 hours and still no one. Then I called to front desk complaining about it and finally someone showed up to pick up the laundry. Overall I felt that the quality of service I’m receiving is not as smooth as expected and it took quite some effort to get a simple task addressed. Plus the cable broken was quite out of expected for a hotel of this price range. I also wrote them an email to offer this piece of feedback but got completely ignored. At this stage I'm really disappointed with how the hotel handles customer experience!"

"convenient location, easy parking, comfortable mattress, bathroom ventilation is too noisy"

"There was dried urine on the base of the toilet upon arrival. Not the first Hilton Garden I've stayed at, but wont be staying here again. They also charge $25 for the exact same continental breakfast bar that's complimentary at other Hilton Garden's. I'm sure things like that are discretionary decisions made by management, but it just felt unnecessary. Beds and pillows were cozy, sheets & towels were also fresh. "

"This was a clean, good place to stay near the Pepperdine campus."

"The staff are excellent. A small hiccup with the room booking and they went above and beyond to remedy the situation. The breakfast at Fig was delicious. Highly recommend. "

"We stayed there for two days. The room was clean. Lobby nd lunch menu were good. The cost was very reasonable in light of being close to the beach. Parking per day was $57 (self-park)."

"Yes"

"Breakfast was a plus, needs a little cleaning in elevators but overall convenient to local places"