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"Nightmarish experience. I was traveling with a friend who wanted his own room. We booked this hotel at the last minute as it was close to the NP HQs. We arrived at 7 pm to find no front desk, just a bar area that was manned by a young lady who stated that we couldn’t stay as the owner had not been paid. Then the owner called stating that it was late so we could stay and that payment could be discussed in the morning. The hotel did not have wifi as advertised, there was no running or hot water...

"A beautiful place to stay, quiet, clean and great food and excellent service. Very comfortable."

"Really enjoyed staying here for a couple of nights . Conveniently located for a stay while visiting the beautiful gorillas of the nearby Volcanoes N.P. The staff was super nice, the tent was cozy and was surrounded by the gorgeous peaks of the 5 volcanoes. Food was good and the property dog friendly and cute. Couldn't ask for more."

"Very clean room and resort. The food and hospitality was great!"

"Clean room & friendly staff"

"The staff at My Hill Eco Lodge made a 1-week work trip a delight. The rooms are large and simply but perfectly outfitted. The restaurant servers could not have been sweeter or more helpful. (Portions are big! Request Rwandan food if you're curious, especially the local amaranth greens.) The only note: It is indeed on a hill, so not for the faint of heart — or heavy packers."

"The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. "

"Enjoyed the stay at Fatima Hotel. Easy to find, rooms are beautiful, and facilities are great."

"Un petit paradis sur terre Très bon accueil Tout le personnel était au petit soins pour nous "

"I booked a small single room which was perrfectly adequate for my needs. The wifi was challenging, but the reception worked on it and got it to work for me. Very friendly and helpful staff, the food was good, and they were open to fix us something not on the menu. Its located off the main road outside of the town center, but is still a walkable distance from the business centers. "