Property entrance

Reviews of Hotel Cristal

3 out of 5
Hotel Cristal
Willibaldstraße 5-7, Nuremberg, BY

Reviews

8.4

Very good

Rating 10 - Excellent. 99 out of 269 reviews" "
Rating 8 - Good. 119 out of 269 reviews" "
Rating 6 - Okay. 41 out of 269 reviews" "
Rating 4 - Poor. 9 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

s michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for family.
Close to metro. Family suite was spacious and comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Karrie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
아침식사 유료인 호텔
아침식사가 무료인줄 알고 일찍일어서나 억지로 먹었네요.
Stayed 3 nights in Sep 2023

8/10 Good

María Isabel

Stayed 1 night in Sep 2023

10/10 Excellent

Norbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

Brock

Business traveller
Liked: Cleanliness
Great property
Stayed 1 night in May 2023

10/10 Excellent

Semih

Liked: Cleanliness, staff & service
Old hotel renovated. Small tho.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kellen

Stayed 1 night in Feb 2023

8/10 Good

Naman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Stay!
Fun stay! Great room
Stayed 2 nights in Dec 2022

10/10 Excellent

yu-chun

Stayed 2 nights in Nov 2022

10/10 Excellent

Binhao

Stayed 5 nights in Oct 2022

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cristal is reliable and convenient. The staff are friendly and helpful. Breakfast is delicious! The hotel has a wonderful self-serve coffee machine in addition to coffee prepared and brought to the table. We stayed in summer when it was especially hot. There is no AC, so we had to keep our windows open - lots of noise from then major street nearby. I would stay there again.
Stayed 2 nights in Jul 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Location was perfect for us. Staff were friendly and helpful. Sauna was a nice treat!
Stayed 2 nights in Mar 2020

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
All very nice except the noise coming from a group of kids which they went out of control late on the night
Stayed 1 night in Jan 2020

8/10 Good

Chuck

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
Hotel staff not especially welcoming. The bathroom shower needs to be redone - the old grout is showing age and a lot is use.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location ! Nice and clean room ! Good amenities!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place. Close to the train. Easy to get around. Very helpful staff. Room was clean and spacious. Beds comfortable and quiet community.
Stayed 2 nights in Jun 2019

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff were rude and unfriendly .They would not help us with our luggage up and down stairs. Room was small a d window looked out onto rubbish dump. They charge EUR 7 per day to use sauna. This is just mean and ungenerous.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Vilnius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad place to stay if you have early flight
Not bad place to stay if you have early flight. Next to airport - 10min drive. Although no air conditioning is a killer in Summer.
Stayed 1 night in Aug 2018

10/10 Excellent

Linda, Asheville, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean overnight stay for our family of four with two teenagers. Parking was a challenge however and the front desk staff didn’t give us any options. We learned later the hotel has parking for a fee. Good breakfast!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly relaxed atmosphere. I received glutenfree breakfast.
Stayed 5 nights in Apr 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Outdated and far
I stayed in this hotel for my business trip to Nuremberg. Good thing about this hotel is easy to find parking and very good breakfast. Everything else is disappointing. The room is very outdated and noisy. Bathroom is so small that you have to open shower door in order to brush your teeth, otherwise no space to extend your elbow. The shower itself is super small, I could barely fit in. Staff speak very limited English, even the reception, and not much polite. I went to get a cup of tea in the breakfast area in the evening and got screamed that this area is only for breakfast and charged 2.50E for a small cup of tea.
Stayed 6 nights in Jan 2018

8/10 Good

Beth, Vernonia, OR

Liked: Cleanliness, staff & service, property conditions & facilities
OK facility near historic city
Quiet alley parking,near mall shopping and close to historic part of the city. Beds were too hard for us Occidentals though. Did not get breakfast as our early flight left before 6:30. Breakfast was another charge above room rate anyway. Coffee was available, but only as espresso and was expensive. Room was clean and well kept. TV service was limited to pretty much only German language and BBC news.
Stayed 1 night in Jan 2018

10/10 Excellent

zoltan, nurenberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
We did an overnight stop with kids on our way to hungary.Friendly staff only downturn that you have to pay additional 3 euros for parking.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
very good. breakfast excellent value.
Stayed 1 night in Dec 2017

8/10 Good

familyoffour, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good value for a one night stay
Room for 4 adults was fine for sleeping, small room, but adequate. Easy access to train into town centre. Staff at reception provided good advice for sights
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, small hotel in a quiet neighbourhood
Good hotel in a quiet neighbourhood. 25 minutes walk from the old town, close to subway station.
Stayed 5 nights in Oct 2017

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Alfredo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Please don't make me stay again.
Would not recommend for holiday travel.
Stayed 1 night in Jul 2017

10/10 Excellent

titus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice people...
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel in quite neiborhood.
Nice hotel in the quite neiborhood. No problem with parking around on the streets. Good breakfast at the resanable price. No A/C in the rooms and far from old town.

6/10 Okay

Jo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

6/10 Okay

Benedict

Liked: Cleanliness, property conditions & facilities, room comfort
All went well during our visit, and we enjoyed our stay there. Only one thing ruined a bit the experience. When we were checking out, we had a grumpy receptionist and she was not so friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel!
Excellent and cozy hotel, very clean and comfortable. Not very far from city center. Good and varied breakfast. I would definitely stay there again!

10/10 Excellent

Enes, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break on Europe trip!
Just one night stay, but very pleasant experience! We have arrived late, but were helped by receptionist with garage place for the car (so we did not have to unload all luggage). Very spacious, clean and quiet room. Skipped the breakfast as we wanted to explore the old town a bit, which was very nice. Morning reception clerk gave us a town map, explained transport and places to visit and kept our personal positions behind the reception while we left the car in the garage even though we have checked out. Everything very kind and genuine, can't fault anything. Would love to go back!!!

6/10 Okay

CHING-JEN, Rotterdam

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
1.temp. too hart during the night of staying , no air conditioner in the room . 2.WiFi is not convenient , have to manual log in every time .

6/10 Okay

sabel, SC

Disliked: Staff & service, property conditions & facilities, room comfort
Quaint hotel
Quaint independent hotel located one block of main road. You'd think that would make it quiet, but with no A/C in July, you have to open the windows. So much road noise! Very cramped room but with an oddly large bathroom.

10/10 Excellent

Susan, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuremberg
Nice place, check in was great. They do have free Wifi but it is so slow we couldn't even use it.

8/10 Good

Rebecca, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great Price. Poor WiFi
We got a great deal. The room was clean and nice. Breakfast was OK especially considering that it was only 5 Euro. The only issue was that the free WiFi barely worked in our room and was slow. I ended up sitting in the lobby to get the WiFi to work.

8/10 Good

LORENTIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
We were pleasantly surprised with this gem of a hotel on our way back from Austria. Quaint hotel with good sized rooms and a brilliant breakfast. Easy access from the main road.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We were supposed to have queen sized beds but did not. The hotel staff when we checked out and in were rude. I would not recommend to anyone. The hotel is located too far from where we'd be going.

10/10 Excellent

Wayne, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel at a good price
The hotel staff were helpful, and the rooms were very clean with nice, big bathrooms. There were good restaurants within easy walking distance. On-street, free parking was available, or paid parking in the hotel lot. The hotel breakfast was very good and a good price. We enjoyed our stay.

10/10 Excellent

EVERT, Broadstairs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for Money
Lovely comfortable hotel. We were very impress with the breakfast!

8/10 Good

GLENN, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only i wished the room was bigger cause for 4 people was small and i orderit with 2 rooms 2 bathroom but there was 4 beds in the same room and 1 bathroom some time we go use reception toilet..The breakfast excellent. I wish if sauna was no extra charge for it .the rest was ecellent.