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"Staff "

"Wonderful hotel with perfect location, helpful and friendly staff. Delicious food available in the cafeteria."

"out of hours check-in was very easy. Nice clean room on 2nd floor with elevator service. Very friendly staff. Good location for Old Town. Free off-site public car park a short walk away."

"Superb standard of Pension/Hotel. Clean, tidy, large rooms and all the facilities you need. Just right."

"Excellent to have covered secure motorcycle storage. Real bonus. Real basic, but totally satisfactory room, which is all I needed as a solo traveller. Staff friendly and helpful."

"Lovely location!! Room was more than comfortable, nice wallpaper etc and modern bathroom. Room coul use a few more outlets. One reason for visiting Broto was to take a tour of the mountains, see waterfalls. 2 wks before arrival, hotel had never answered my inquiry about hiring a local service. Somehow fr USA couldn’t locate a locally based service ahead of time online - all were huge tours fr e.g. Barcelona. After my second email, hotel readily answered but the only tour firm they gave me never ever answered their phone (5 tries over a few days - just rang and rang, no voice mail) or acknowledged my online application on their site. Upon arrival, engaged another firm that hotel provided then another. All we could do was take a van trip to a certain part of the Pyrenees and listen to an excellent guide - but no lengthy tour, waterfalls. Other offer? 3.5 hour walk - too much for us. Verrry disappointing to come all the way across fr Madrid and not be able to tour thru the Pyrenees during our 4-day stay. I believe the front desk could’ve been more helpful. The woman at the front desk was very helpful otherwise."

"The room was modern—with glass walls separating the shower, sink, and toilet area from the rest of the room—yet comfortable. The bedding and linens were very clean and crisp. The staff was very friendly the evening we checked in and the morning we checked out. The highlight was the astounding breakfast. It had come highly recommended by the staff when we checked in the night before. We hadn’t planned to participate, but because of the recommendation, we decided to try it. We were not disappointed. Natalie, the hostess for breakfast, kept everything clean and well stocked. Placards are available in Spanish and English telling of the various food options. The quality was impeccable. I think the breakfast buffet should be a Michelin-acclaimed establishment. All of this and it was very affordable priced. For whatever reason, parking was difficult to locate. We found a space—after driving around for 30 minutes—that was a 10-15-minute walk from the hotel. "

"Falta la cafetera para calentar agua y hacer un te"

"Couch was very uncomfortable and very hard like a rock, not something you can sit on. If you sit outside then you hear all the neighbors talking and kids playing "