Northwest Akron Hotels, Akron

"First of all when we checked in, my husband was informed we'd been put in a "pet room." We did not ask for a pet room, and did not want one, but the hotel clerk said that was what we got. She gave my husband two coupons to use in the bar, restaurant, or gift shop. We immediately noticed a smell when entering the room. Then, a dog began barking down the hall. "What did we get ourselves into?" I wondered. I called the front desk several times before anyone answered. I asked how we could use the coupons in the restaurant if the restaurant was closed. "You can use them in the gift shop for snacks and such," the woman replied. My husband went to the gift shop which was actually the front desk area, and asked the woman why we were put in the pet area of the hotel when we had no pets. "You got what was left because you didn't book directly with us. You booked through Expedia, so you can either stay in what's left or leave," the woman said curtly. Our room smelled of wet dog; the hallway smelled, too. A dog would bark repeatedly whenever someone walked down the hall past it's door. The bathroom was old, with a large wet spot on the ceiling where the paint was bubbling. The towels had strange yellow stains like they'd been used to mop up dog urine. The sheets on the bed were rough, and the pillows were so hard and uncomfortable. It was terrible! I would NEVER recommend this hotel to anyone."

"Staff was super nice and when the breakfast had a good spread. Would come back!"

"My room smelt like cigarettes and the shower floor wasn’t very clean at all. The pool and hot tub were gross"

"Very clean nice staff very friendly "

"Staff was so nice and helpful! Our room was very clean!"

"It was an average stay. The room could’ve been cleaner. There was hair in the tub when I arrived. Had issues connecting to the Wi-Fi. I received a call from staff to my room about a noise complaint that was coming from the room next to me. The staff was a bit rude about it. Other than that it’s a cool place to take the kids for the pool alone. I give it an 3 out of 5 stars. (P.S they have a longer hold on your credit card than most hotels. Mine’s was for $100."

"Room was great! Staff friendly. Bed comfortable. But the walls are paper thin and most rooms have adjoining doors and we could hear every word and move by the people next door. Other than that it was a good stay!"

"We went to Cuyahoga National Park and it was nice to stay somewhere close and loved restaurant in Hotel:)"

"Everything was excellent"