Chalets in Northumberland

"Not applicable, shops or Wi-Fi."

"Hot water ran out in the lodge and we had to call someone to fix it be because the boiler had “tripped”. Got to breakfast which we had paid for to fine it was £2 each extra for a “barista” coffee and £5 extra for smoke salmon and scrambled eggs. We didn’t have either and won’t be going again. Hate places that try to wring extra cash out of you at every opportunity- how much do you want to charge for breakfast ?"

"This is a pleasant hotel located right in the centre of Alnwick, within easy walking distance of the shops, market, castle, and gardens. The building is a former coaching inn and, considering its age, is in very good condition. We stayed for four nights on a bed‑and‑breakfast basis in an executive double room. Parking is convenient and located at the rear of the hotel. Check‑in was quick and straightforward. Our room was spacious and airy, with a comfortable king‑size bed. The bathroom was modern and well maintained. The room was quiet, and we both slept well throughout our stay. Breakfast was acceptable, although we would have preferred freshly cooked hot food rather than the buffet‑style option provided. We ate dinner in the hotel once; the food was fine, but there are better dining options available locally in the town. Overall, the staff were friendly, pleasant, and helpful, and our stay was comfortable."

"Staff were super friendly and helpful. Great pet friendly pub with specific areas for people with dog's, towels and blankets were provided for the seating and the floor as well as plently of water dog treats and meals you can purchase. Room was super clean if only we had stopped the dog getting on the bed when he was wet! "

"Very comfortable stay- large family room with two double/king beds. Great breakfast."

"First class food in the Restaurant with good selection of wines . Well stocked bar . Huge rooms "

"Very spacious en suite room. Good restaurant and bar."

"Overall, this stay was disappointing, especially given the price of over £200 per night. The facilities didn’t match expectations. There’s a pool table in the games room, but it isn’t free to use, which feels unreasonable at this price point. There’s also no cash machine on site, and the nearest one is about a 20-minute drive away in Hexham. Despite this, reception and bar staff were unwilling to provide change or offer cashback, which made things unnecessarily inconvenient and disappointing. The rooms are in need of a refurbishment. There were visible scuffs on the furniture, the décor felt dated (particularly the wooden furnishings and artex ceiling), and small details like non-soft-close toilet seats and a broken lamp all added up. These are the kinds of things you would expect to be addressed in a 4-star hotel. There were also issues with the bar. We were told it would be open until late, but on a Saturday night it closed at 9pm. A couple were even asked to leave before they could finish watching the football, which didn’t feel very accommodating. Sleep was difficult due to a flag positioned outside the room window, which flapped loudly in the wind throughout the night. Finally, although the booking stated “pay at the property,” the payment was taken the day before arrival, which wasn’t what we expected. The breakfast was great and so was the room size but overall the experience didn’t justify the cost, and there are several areas that need improvement."

"This was an excellent place to stay! The pub was so convenient, all staff were awesome. I wish the was a mini fridge but maybe that is a US thing? My only complaint is that this random thing happened when we went back to our room after the breakfast and before we checked out around 10. The hallway had this overwhelming smell of poop or sewage. It even was in our room. We opened the windows and we sprayed my dry shampoo in the air so we wouldn’t gag. We had to go back up 30 min later and it was gone. The curtains do not close all the way so sunlight was in my eyes at 7:45 am as well. But,it was quiet and clean."