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"Fresh and modern room. Big and good breakfast. Helpful staff."

"A wonderful and complete breakfast with a fantastic view!"

"Great breakfast and beautiful surroundings. Cleaning was an issue as the hotel states “we clean when you want us to”, which means you need to request cleaning one day in advance. In practice cleaners would be overbooked and would not always turn up. The spa and pool was completely overcrowded in the weekends as the hotel does not seem to control how many guests they let in. Beer cans were left around saunas and pools with no personnel to be seen to help. Hence, not a good environment for families with children."

"Location is great for the snow festival"

"We stayed here as a stopover during a road trip. I called ahead to let the hotel know we would arrive very late because our luggage was delayed at the airport. Although this was noted, when we arrived at 4 AM we were told our room had been cancelled. After I explained the situation, the receptionist eventually gave us the room, but the interaction felt more like asking for a favor than checking into a confirmed booking. After delayed luggage, a 3.5-hour night drive, and no sleep, this was not a great welcome. Parking was limited, so I had to park quite far away. Getting to the room was also inconvenient, requiring an elevator down, a long walk, and then another elevator up. On the positive side, the room was clean, comfortable, and had a nice port view. The breakfast area was pleasant, and the breakfast was very good. We might stay again for a one-night road trip stop, but the arrival experience and room access could definitely be improved."

"Good central location "

"All staff were very good and cheerful. The bed room was simple, very clean and shower was also good. Wi-fi in the bedroom was very fast. Breakfast had a good selection and the inclusive evening meal was simple but good albeit of a limited selection. I would happily use this hotel again without any worries."

"Great hotel in a good location "

"Everything was great!"