To start with a positive we liked the location of the home and kayaking on Lake Arrowhead. The main living space is open concept which is great for spending family time. There is a downstairs family room space that we did not use except for the office area. Beds were comfortable. Unfortunetly there were several things that we did not like: If you are traveling with small children (we have a 1 year old that just started walking) the deck off the main living space is NOT safe, children can easily fall through the railing! The kitchen is NOT stocked so be sure to bring everything you will need. (S & P and very old spices were the only things there). The house was clean except for the kitchen, I spend quite a bit of time washing dishes, pans, utensils and cleaning cuboard shelves before I felt comfortable using them. The pans are old teflon and flaking, luckily a family member had a later arrival and was able to bring a few pans from home.We had trouble with the main shower (no hot water) and the property manager came to look at it but nothing could be done without a plummer. We went with only one shower all week.If you need to contact the property manager use the phone number he does not respond to email.The sofas in the main living room are pretty worn and not very comfortable. other things:Water access is on the steeper side, so if you have mobility issues it will be difficult.There is very little sun on the property.