Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house itself was beautiful, the location was outstanding, and the property was very clean. Overall, we enjoyed our stay, although there were several issues that were disappointing, particularly given the level of the property and the cost of the summer rental.There were two significant challenges:Refrigerators/freezer: When we arrived, the upstairs refrigerator was functioning, but the freezer was not working at all. The downstairs refrigerator was completely nonfunctional. I would have expected both refrigerators and the freezer to have been checked and confirmed to be working properly before our arrival.Air conditioning: The air conditioning in the master bedroom was not working. The management company responded quickly and installed a window unit, which was appreciated, but unfortunately the unit did not work particularly well and did not adequately cool the room.I do want to emphasize that communication with the management company before our stay and during the stay was excellent. They were responsive and helpful when issues arose. Unfortunately, after the stay, communication was extremely disappointing. We have been unable to receive a response despite reaching out, which is particularly frustrating given how responsive they had been previously.Despite these issues, the house itself is lovely and the location is exceptional. I would possibly consider staying here again, but given the problems we encountered during our summer stay—and especially the lack of communication afterward—I would have some reservations about doing so.