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"Its Hotel selling it self as a 5*, in realtiy they are not. "

"Issue with a member of staff shouting at us In Tower bedrooms - I was not happy - he was rude "

"This hotel has a nice location on the river but is clearly suffering from poor management, the room was ok but the plastic glasses, the paper cups for tea and coffee and the toilet paper like shower towels showed that there was not a lot of care or class going on. The breakfast was terrible and overpriced, and to make it even worse the table and chairs in the dining room area were a complete mis match from height and size, the table was a good 6 inches higher than the chairs could accommodate. A Good Hotel Manager would never let this happen. I would not recommend this hotel unless you can’t find anything else. "

"Breakfast excellent "

"Average. I was given a room on the 4th floor, room was sub standard. I requested to"

"Great location, lovely staff, very nice breakfast, all in a lovely city."

"Clean room, friendly staff, excellent breakfast, EV charger on site."

"Great staff and great breakfast "

"Nice room, friendly staff. Bar and food prices are on par with local restaurants and bars. There are some residential people staying at this hotel, for whatever reason. But, please be advised there was no issues at all. We are all people at the end of the day whatever our reason. I only mentioned this as I can see others have highlighted it. Please don’t think of this as a negative "