The LaLit in North India

"I wish we could have gotten the spa service which wasn't available because no appointment was a available. Otherwise everything else was just phenomenal. "

"Staff : I had bad experience when one of the staff took my phone and gave five star rating himself pretending to teach me as if I am not aware. He said he needs to scan and took my phone. It was breach of serious misconduct Please look in Rest of the staff was amazing"

"It was a pleasant stay"

"Arrived early at the hotel. Staff would not check us in and wanted us to pay for extra night despite us arriving at 5 am. Paid for the extra night. Small rooms, breakfast is just okay, not upto 5* standards. Stayed at other 5* hotels , lots of choices. Would I return to this hotel? Most likely not! Turned us off at checkin, then got turned off seeing the room size and bathroom. "

"Our initial flights to india got canceled because of ongoing issues in the middle east. This was completely out of our control and we have booked 5 different hotels. Everyone was able to understand our situation and gave us a free refund except for this hotel. We actually booked 2 separate nights with them and they refused to answer back to us or at the very least, give us 50% off. I understand their no refund policy but when situations like these occur, that are completely out of our control, there should be exceptions. At least answer us back with a response, yet we couldn’t even get that. Be weary"

"My girlfriends and I were first given rooms on 5th floor! When we stepped out of the elevator experiences a musty smell which comes from water damage ! Same with the room too ! Ridiculous! We were moved to different floor ! The building from outside also looks like a dump ! After experiencing Shangri-La in Bangalore, and in Singapore, this property was a let down !"

"Great location, amazing staff!"

"We loved this hotel! Gorgeous property, lots to do, and a friendly staff."

"Great hospitality and everything was great, highly recommend this place"