North Hershey Hotels, Hershey

"There was long hair on the sheets, and a big gob of it in the bathroom on the floor. One sheet was ripped. The sink was cracked. The landscaping light outside shone directly on the window and brightened the room all night. I couldn't wait to leave. Parking was fine. Desk staff were fine."

"It was ok. Bed uncomfortable "

"Very nice, friendly staff "

"The breakfast was very good and the breakfast staff were cheerful and friendly keeping the items topped up. The breakfast seating area is too small for the size of the hotel and the condition of the seating is very poorly maintained and in desperate need for replacement. The electric window blinds fail to operate if not fully charged. The TV screen was blue (maintenance staff said the TV needs replacing a common fault). The two business centre printers did not work. The hotel displays signage to say "We want you to be 100% satisfied with your stay! If we have not met your expectations, please let us know why!" These were words not supported by action. "

"Clean room and nice staff"

"Very nice, I would stay here again "

"Friendly staff. Clean and large room."

"Breakfast very good. Good safe area."

"The room was clean. I booked it for the indoor pool but when I got there it was down for maintenance. That was never told to me When I booked, not when I called to make sure they had an indoor pool nor was it on the website. When I called for extra blankets I was told to come down and get a set. I booked a studio room so I feel extra blankets should have already been in the room. The hotel seemed short staff as it was long wait times at the counter whenever we tried to check in, check out or ask a question. "