Nororma Holidays from AU$3,548

On arrival, airport conditioning and elevator were not working. As a 64 year old with arthritic ankles, I had to drag my heavy suitcase up 3 floors to my room. Air con was broken all night (as was elevator) so I sweated all night and got little sleep. Went out in morning (walking down and up stairs still to/from breakfast - great breakfast btw). Returned in the evening to be told it was fixed. But not in my room! Rude staff member insisted it was my fault for 'playing' with controls. It was eventually fixed but both AC and elevator were not working for short periods throughout my 7 day stay. In my room, one rail over the safe to hang clothes but NO cupboard space, so had to live out of a suitcase. Gap at bottom of bed so small it was necessary to climb over the bed to get to a mirror on the other side. Breakfast good. Most staff friendly except the guy I mentioned earlier. Clean and modern. Coffee in lobby from a machine but not in room. Fridge but full of stuff they want to sell you at high prices. Pool and solarium are great, despite what I have read in other reviews. Noise was not an issue for me, again despite other reviews, although I was at the back of the hotel - I can imagine that front of hotel is pretty noisy. Last moan - and I am disgusted by this: the first night, when I had to bake in the heat and couldn't use the elevator, I had a bottle of water from the fridge. They refused to let me have this for free as some sort of apology and charged me for it at the end!

La habitación era pequeña y miraba directamente al edificio de al lado. El desayuno estaba bien. La pileta muy llena y las reposeras tambien

Une belle place bien situé si vous aimez être en ville. Prenez note que l’hôtel n’a pas de plage réservée mais il est très facile d’avoir accès à la plage. Propre, nourriture bonne et assez variée, chambre spacieuse, activités limites sur le site mais beaucoup de chose à faire autour de l’hôtel. Si vous aimez marcher sur la plage ou sur une promenade c’est un bon choix.

The hotel is situated in a very busy area of the city but once you are through the doors all that noise and bustle fades away. Very quiet and calm. My room was on the second floor of the Palacio building (there are two, the Solecio bit is across the alley next to the Palacio) and it’s beautiful. My room over looked a busy pedestrian cross roads but I wasn’t disturbed by any noise. The bed linen was exquisite and very comfortable. Shower was hot and powerful. The toilet bowl even lit up at night so you can find it in the dark ! Downside was there was no free water in the room when I arrived ( there was paid for water in the mini bar) so I went to a super market in Plaza de la Merced (Moskom) to buy a litre for 27 cents. When I got back there was some water on my bedside table but I wasn’t sure if I had to pay for it so I left it untouched. A minor detail. All in all I enjoyed my stay but not sure if I would pay the premium to return, now that i have experienced it.