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Castaway Norfolk Island

Photo gallery for Castaway Norfolk Island

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Premium bedding, desk, iron/ironing board, free cots/infant beds
View from Room

Overview of Castaway Norfolk Island

Castaway Norfolk Island

3 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Parking included
  • Free airport shuttle
  • Restaurant
  • Gym
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
Burnt Pine, Norfolk Island, 2899

Explore the area

  • Popular LocationQueen Victoria's Garden8 min walk
  • Popular LocationThe Old Watermill19 min walk
  • AirportNorfolk Island (NLK)2 min drive
  • Popular LocationNorfolk Island Botanic Garden3 min drive

Choose dates to view prices

About this area

Burnt Pine

Castaway Norfolk Island is located in Norfolk Island. Ball Bay Reserve and Bumbora Reserve reflect the area's natural beauty and area attractions include Queen Victoria's Garden and Norfolk Island Botanic Garden.

What's nearby

  • Queen Victoria's Garden - 8 min walk
  • The Old Watermill - 19 min walk
  • Kingston and Arthur's Vale Historic Area - 3 min drive
  • All Saints Church - 3 min drive
  • Norfolk Island Botanic Garden - 3 min drive

Getting around

  • Norfolk Island (NLK) - 2 min drive


  • Castaway Restaurant & Bar — 1 min walk
  • Poppies Diner - 2 min walk
  • The Olive Cafe - 5 min walk
  • Castaway Restaurant - 5 min walk
  • Cafe Tempo - 6 min walk

About this property

Castaway Norfolk Island

3-star hotel with free airport shuttle and restaurant
This hotel features a restaurant, a fitness centre and a bar/lounge. Free self parking and a free airport shuttle are also provided. Other amenities include a meeting room, concierge services and laundry facilities. All 20 rooms provide balconies or patios, WiFi and LCD TVs. Other amenities available to guests include room service, premium bedding and coffee makers.
Castaway Norfolk Island offers 20 forms of accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Norfolk Island hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (AUD 5.00 per hour)

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9 AM: AUD 16.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities


  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • A meeting room


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)


  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – January 2018
  • TV in lobby

Room amenities


  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding


  • Free toiletries
  • Hairdryer
  • Shower
  • Towels


  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio


  • Desk
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties



Check-in from 8 AM - 5 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in
The host will greet guests on arrival

Access methods

Host will greet you


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 16.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 5.00 per hour (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5.00 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Castaway Norfolk Island Hotel
Castaway Norfolk Island
Castaway Norfolk Island Hotel
Castaway Norfolk Island Norfolk Island
Castaway Norfolk Island Hotel Norfolk Island

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 5 out of 6 reviews
5 - Excellent 83%
Rating 4 - Good. 0 out of 6 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 6 reviews
3 - Okay 17%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in a great location. It has great meals and even has its own craft brewery. Highly recommend.
Stayed 7 nights in Mar 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Castaway is very close to town, cafes, shops and service clubs. It serves breakfast daily, from 07:30 to 08:30. Dinner is available on five nights (two of which are Pizza nights). It does not serve lunch. The rooms are not serviced on Sundays but office staff will supply clean towels and amenities on request. On most days the reception is closed from after breakfast until the bar opens at 15:00
Stayed 7 nights in Oct 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by the owners. Great food in the restaurant and very comfortable rooms. Will definitely stay there again.
Stayed 1 night in Jun 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous friendly staff. Rooms are lovely. They have a pizza night twice weekly. Pizzas are absolutely delicious!
Stayed 5 nights in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk first timers
Excellent location, close to all shopping and restaurants. Spacious appartment, comfy bed, friendly staff.
Stayed 7 nights in Jan 2018