Family Hotels & Resorts in Norfolk from AU$76

"Staff was very friendly, parking very good, breakfast cold, but did talk to the girls up front & they apologized for both days"

"Bar had good food and beer."

"For the price it was good. The property is a little dated but they have made some updates. Bathroom was very small. Coffee at breakfast was questionable. Pretty sure it's not supposed to turn gray when you put creamer in it. Breakfast options were nothing special. Overall, ok for a budget friendly hotel. "

"Room was clean facility friendly "

"Great stay"

"I walk into the room and it’s 83° in there because the thermostat didn’t work correctly on the heating element. There was no toilet paper or tissues in the room. There was a lightbulb burned out above the sink. There was two bottles of conditioner and no shampoo. The finish on the tiles in the shower was peeling off and curling. There was also mold along the edges of the shower. The drywall next to the door was crumbling off the wall, and there was a pile of powdered drywall in the corner. The worst part of the whole experience was when I let the manager know all of these problems, he acted angry at me and told me he couldn’t give me a refund because I booked through a third-party site. I told him I was informing him of all these problems so he could get them corrected so the next person doesn’t have to deal with all this. I never mentioned a refund until he displayed this unprofessional behavior. This was probably one of my top five worst hotel stays ever in my life."