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"Host, directions, communication"

"Outdated Room. Not enough outlets. Smelly and small room. Expensive Parking. Difficult access with Car. Staff very friendly. Breakfast OK. Room Service good. "

"The hotel is dated especially with the sound proofing. Very pure insulation when you hear every word the neighbouring room guest. Since the flooring is tiled, whenever the next room guest or upstairs, the sound of the chair dragging on the floor is annoying and happens often. When we open the window a little for fresh air, the traffic sound is non stop and the garbage truck wakes us up in the early hours. The bath faucet is leaking so the water sprays out of the bath tub. The tiles are old and the caulking is falling off and it makes the bath look not clean. The fridge took 24 hours to get cold. The location is good and it looks like a historical set up but needs sprucing up."

"Stunning views and unique location. Large rooms with good heating/AC. Friendly and helpful staff, with well kept common areas. Chromecast feature for entertainment was useful. Only issue was no kettle for hot drinks."

"Entering the room, you could sense a strong smell of smoke, possibly coming from the heating system of the bar below or the kitchen. And it was present almost all the time. "

"The room was nice. The restaurant was lovey. "

"This was by far one of the worst hotels I’ve ever stayed in. The staff asked for credit card numbed over WhatsApp before I even arrived. Nobody told me there wouldn’t be hot water until I found out myself and asking, the room was disgusting, smelled of smoke, trash and standing water in the shower from the previous guest. Somehow the room was blistering hot despite it being December and the AC didn’t work. "

"GREAT STOPOVER CHOICE. DIDN'T USE RESTAURANT SO CANNOT COMMENT. EXCELLENT STAFF WITH GREAT CUSTOMER SERVICE SKILLS. A GENUINE ASSET TO THIS HOTEL"

"More attention needed towards pillows and bedding. View from balcony, fantastic. Receptionist very pleasant and helpful."