Nissi Hotels, Ayia Napa

"All staff were so friendly especially Valentina who would come and chat with us every morning at breakfast. Thank u to her and all the staff."

"The beach was nice and quiet but the view from the pool is obstructed by an unsightly plastic massage tent. The rooms are a great size with comfy beds... pillows could be a lot better. It is a shame that the fridge in the room is not replenished daily like other 5 star hotels. The AI cocktails are awful as they use lemon squash instead of freshly squeezed lemons or limes. The hotel looks like a 5 star but sadly operates as a 3-4 star hotel, so if you lower your expectations you will have a great stay."

"Our stay at Lordos Beach Hotel was truly a blessing during a very stressful situation. We had to leave a VRBO property unexpectedly due to a serious mold issue and needed a safe, clean place immediately — and this hotel delivered exactly that and more. From the moment we arrived, the staff was incredibly kind, welcoming, and accommodating. You could immediately feel the level of care and professionalism, which meant so much to us given the circumstances. The room was spotless, comfortable, and gave us the peace of mind we desperately needed. We especially appreciated how pet-friendly the hotel was, as our medical service dogs were welcomed without hesitation. That level of understanding and hospitality is rare and deeply appreciated. Everything from the cleanliness to the service exceeded expectations. Unfortunately, due to the urgency of our situation and the short nature of our stay, we did not have the opportunity to experience the spa — which we would have loved to enjoy — but it looked beautiful and well-maintained. Overall, Lordos Beach Hotel turned a difficult situation into a comfortable and safe experience for us. We are very grateful and would absolutely return under better circumstances to fully enjoy everything the property has to offer."

"Stay here with my wife to celebrate our 1st wedding anniversary. The room was nice, clean and the bathroom walls are a very clever design. The staff were friendly and very helpful in making our stay as relaxing as possible. Would recommend to anyone looking for a relaxing location"

"staff at the front desk need to be more welcoming, lack of good customer services. No offer of luggage service to our room. The room location was not step free, it was outside the main build and it was raining, be careful of the slippery tiles "

"Breakfast was very stale . Eggs were good on some days . Room was dirty and alot of dust "

"We had an absolutely brilliant stay for two nights half board in a side seaview top double room. Staff are so friendly and helpful. The breakfast buffet and evening buffet were amazing. Very quiet at this time of the year and had the Indoor Pool and Sauna to ourselves! We recommend this Hotel highly."

"room was well maintained. weather was great location perfect. pool was cold to the point of being unusable. indoor pool and hot tub closed when we tried to use them. buffet was repetitive. we were overcharged for our bill and had a hard time convincing the front desk attendant. quoted 60 euros for ride to airport and ended up paying 70"

"The condition of the rooms was very poor. We had requested a room on a higher floor, but the message from Expedia never reached the hotel. When we arrived late at night, the lady at reception on the night shift was quite rude. She didn’t even want to look at the confirmation on my phone and immediately told us our room was on the ground floor and that we would have to speak to reception in the morning. The next day we did, and our request was granted, we were moved to a room on the 2nd floor. However, the condition of the rooms was still very bad. Cleaning was not done properly, and I saw the cleaning staff throwing bed sheets on the ground in the backyard to sort them for cleaning. Unfortunately, I came home with a severe breakout on my face that required two chemical peels to treat which cost me the same amount we paid for one week accommodation at this hotel…I do not recommend this hotel. The photos they advertise do not reflect reality. The conditions are poor, and during our last four nights we had an invasion of ants, even on the bed. The place is simply not clean."