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"The room is great, very clean and bed is comfortable, but the pillow is too soft that can't feel any support. Hotspring is good, breakfast is delicious and provide many varity of food."

"An amazing hotel. The staff was very helpful and there was free access to the onsen nearby. Laundry machine access was free as well. The rooms were very spacious and had very functional furniture."

"Udon was provided for all hotel guests in the evening which was amazing! Location was great with the train station right across the hotel."

"Nice hotel, clean, neat and kind guest services."

"The location is convenient and hotel is occupied with ample amenities. Kind staff. "

"Hotel was lovely, staff very helpful, we didnt hsve breakfast but the restaurant was outstanding"

"There is a hot spring spot just next door and it is free for glamping guests. Very thoughful and impressive experience."

"Kotohira Onsen Onyado Shikishimakan was 1 of about 8 hotels we stayed at over about 2 weeks in Japan. While all the places we stayed were good, this was the best. Their onsen is outstanding as were the meals. I highly recommend this hotel for anyone who wants to experience the Real Japan!"

"very good and helpful staff, nice and polite."

"Room is very clean. Location is good too, close to restaurants and shopping centre."

"Excellent service, the room is clean and good condition, good air conditioner."

"Staff is wonderful! I also appreciated the free pass to the nearby onsen! "

"Very impressive hotel"

"The hotel is close to Kotohiragu. Staff are helpful and the hotel area is big. "

"Clean room, friendly staff, and great location "

"The staff was very kind and helpful. The breakfast was really good and the Japanese restaurant served a good quality food."

"Everything was great! Staff was friendly & very helpful, accommodation was exactly what we wanted & food was great!"

"2歳、6歳の孫が楽しかった また行きたいって 室内プールが楽しかったみたいです 今度は遊園地内のプールに行って またホテルで宿泊したいです"

"The staff was really nice and the room service was comfortable enough."