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"Good"

"We stayed in the “presidential suite” or the cave suite which was somewhat cool. A few foul smells as you enter and exit the room possibly from sewage. The pool looks beautiful from afar but is rather dirty on the bottom with brown slippery algae. The grounds are quite pretty especially at night and staff were very friendly. The breakfast was just okay….stick to the omelette"

"A very nice stay with a private pool , friendly staff and calm and comfortable vibe. The highlight was the breakfast, delivered to your private pool, tasted good and enhanced the tropical vibes. It would be a 5 star except a few minor nitpicks. First one being the bedsheets, they had a strange pale orange/red hue to them that really put us off. Secondly, the luggage was mishandled as there was not a conventional luggage room and someone put a random baby's singlet in my partners suitcase. Again, nothing crazy, and we did enjoy our stay a lot. A few minor tweaks and this is a really fun and comforting stay in one of the more aesthetic parts of vietnam!"

"Très bel hôtel sur un grand boulevard pas très passant. Tout était très bien. Le seul bémol , il n'y a aucuns services a proximité. Faut prendre taxi ou Grab pour sortir manger ou faire livrer."

"I booked a Studio King Lake View Room, and the room was much larger then I expected. Not much in the way of amenities but that's not an issue if you use it as a base to explore Ninh Binh. Just beware that if your are a light sleeper or like to turn in early that the noise from across the road along the walking street can get loud during the weekend evenings but it does get quiet after the stalls close up at 10 o'clock. But the upside to that is there is plenty food and drink right across the road from the hotel, with more on the otherside of the lake. "

"What a beautiful location and helpful staff. It was very relaxing. "

"Our hotel experience didn’t start off great. After 9 hours of travel, we arrived really excited,mainly because we had booked this resort for the rooftop pool. Unfortunately, we were told on arrival that the pool would be closed for 10 days, which was a big disappointment, especially considering the price we paid. It would have been helpful if this had been clearly stated on Expedia beforehand. When we first entered our room, it was quite unpleasant. There was a strong damp smell, and the bed and chair were actually wet to sit on. The bathroom was also dirty and smelled bad. I contacted reception right away, and to their credit, they handled it well,meeting us downstairs and moving us to a room in another building, which was much better. The location isn’t ideal as it’s quite far from most things, but we rented a scooter for 250, which made getting around easier. Despite the rocky start, the hotel staff were absolutely amazing,from reception to the servers and cleaning team. They really made a difference to our stay. The breakfast buffet was average,not the best we’ve had, but not the worst either. I did contact Expedia and received a small credit, which didn’t feel entirely fair given the situation with the pool. However, the hotel kindly upgraded us to a suite, which was fantastic and greatly appreciated. A special mention to Linh (I hope I’ve spelled that correctly) he was incredible. It honestly felt like he never stopped working and always went above and beyond. Thank you"

"Very clean in all areas. Staff was eager to help with whatever was needed. Manager was available to assist his team at all times. We even saw him working the breakfast buffet! Nice to see him helping his team. I’m sure they appreciate that. All in all a great place to stay and we loved the room! Very modern. "

"Clean room, ideal location Hoa Lu walking street; good breakfast; staff were super helpful. "