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Reviews of Hotel De Gulden Waagen

3.5 out of 5
Hotel De Gulden Waagen
Lange Hezelstraat 75A, Nijmegen

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 86 reviews" "
Rating 8 - Good. 38 out of 86 reviews" "
Rating 6 - Okay. 11 out of 86 reviews" "
Rating 4 - Poor. 5 out of 86 reviews" "
Rating 2 - Terrible. 4 out of 86 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room in a great location.
Stayed 3 nights in Apr 2024

4/10 Poor

Peter

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Caveat emptor!
I don't like leaving negative reviews but I really don't understand why this hotel gets a positive rating on Hotels.com. No breakfast available, the room was not properly clean. Other review sites mention these issues, so I guess it was my mistake not to check more closely before booking.... If there's no breakfast, why don't check-in staff make sure you're aware of this and suggest local options (I went to the excellent DownTown cafe/restaurant a few hundred metres away). On the upside, it's well-located, a nice historic building with reliable Wi-Fi (which often don't go together!). With better cleaning and proper info about breakfast, this would be a nice hotel...
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building in one of the oldest streets in the city. Although check in was 'different' it worked really well and the gentleman who booked us in was very friendly. The public car park is a short walk away by the railway and you need to pay by cards. None of my UK Mastercard or Visa cards would work with the machines but my wife's Barclaycard did; no idea why but something to be aware of. You can get a ticket for the duration of your stay so no need to go back every 24 hours. There is no restaurant at the hotel but that is not a problem as there are dozens of cafes, bars and restaurants in the area, in fact we were spoiled for choice. The room was huge, as was the en suite and the bed was very comfy. The fridge was a bit noisy as was the air con but not enough to disturb our sleep although the local beers may have helped! Thoroughly recommended and will certainly be going back.
Response from HotelDGW on 22 Oct 2023
Really strange our machine does accept Mastercards and Visa. Thank you for your review!

6/10 Okay

Mark Edward

Travelled with family
Stayed 4 nights in Aug 2023

10/10 Excellent

Taria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite spacious and very clean. The bed was so comfortable, I did not want to get up next morning. The staff also was very helpful. I will Definitely come back next year.
Stayed 1 night in Sep 2022

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check-in problems - great location.
Service at this hotel is a problem. I arrived Sunday at 3pm. No one was at the reception - periodically checked until 9pm (there is a nice Galician restaurant across from it case this happens to you). Calling the hotel did not work - the calls went directly to voice mail, stating that the inbox was full... I had to find another hotel. Next morning I managed to check in, no apology. (Still working on getting a refund from hotel.com). The first day the room was not made, the rest of the week everything went well. Never saw staff except on check-in. The hotel location is great, very central. My room was very nice and clean. Air conditioning works well and is quiet. Coffee machine is good. One should be aware that if your room faces the street (mine did) it can get very loud until ~11 from the restaurants below. Bottom line: if the check-in would have worked I would recommend this hotel. Given my experience with the check-in I will find a different one next time I go to Nijmegen.
Stayed 6 nights in Jul 2022

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Stay
Great location on the square. Good service clean modern great size bathroom and A/C
Stayed 1 night in Jun 2022

8/10 Good

Cord

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This was our second stay and we won't be trying other hotels in Nijmegen any time soon. Friendly, comfortable, and in a great location.
Stayed 1 night in Aug 2020

8/10 Good

Per

Liked: Cleanliness, property conditions & facilities, room comfort
awesome room
It was very smooth and the room was great
Stayed 2 nights in Jul 2020

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Decent stay.
Great area. Good service. Dated room.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Lovely hotel very well maintained and right in the heart of the city, my only criticism is that the reception is hardly ever manned so i had to telephone someone to check in, and when i went to check out just left the key but would have liked to have left my bags for a couple of hours as well but no one to take them.
Stayed 1 night in Sep 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, hospitable manager. Quiet hotel.
Stayed 4 nights in Sep 2019

8/10 Good

HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room interior, good en-suite, nice bed. Owner let me in for late check-in and was really nice guy. Good nights' sleep (despite some night club noise - it was a Saturday...). Property situated in lovely part of the town with numerous cafes for breakfast.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area - pedestrianized so no traffic. Easy walk to bars and restaurants Large room and bathroom (separate shower and bath)
Stayed 5 nights in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL THE CHARM OF OLD NIJMEGEN IN A MODERN PRIVATE
The Gulden Waagen is a private family-run stylishly decorated hotel situated right in the middle of the historic centre of Nijmegen on Langehezelstraat. The rooms are tastefully decorated in faux-period style with all expected necessities; TV, Wifi, AC etc. (no phone). My bathroom had a nice shower and hair-dryer and magnifying mirror for shaving. Comfortable bed.. Breakfast only is offered at the nearby restaurant Het Lemke.. Although the restaurant itself is currently closed, that is where you can have breakfast. For rooms overlooking the street although having sash windows, they ask you not to open them, as the AC will keep the room fresh. I thoroughly enjoyed my stay and even met the charming owner on my departure. I will surely stay there again on my next trip! Well done!
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Nijmegen, this is the place to go to.
Amazing !!! A very warm personal welcome, a beautiful hundreds of years old building in impeccable state, comfortable beds, clean and spacious bathroom, tourist advice for the old town, great breakfast in yet another stunning building a few doors further down the street etc. etc. This is the best hotel experience I've had in a very long time. The owner takes service to a whole new level. We loved every minute of it! When our travels take us to Nijmegen again, we'll definitely stay there again.

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rare gem.
We had one night here traveling through to the ferry near Amsterdam, we really couldn't have picked a better hotel, it is immaculate, has AC, the owners are incredibly welcoming, and it's location is ideal. Be aware though the car parking is public, a four minute walk away, and breakfast is served from 9am which may not suit workers. This will be our go to hotel in future, thank you for a great evening and breakfast.

8/10 Good

Niels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima verblijf voor 1 nacht - goede locatie - nette prijs
Stayed 1 night in Oct 2023

8/10 Good

Inge

Liked: Staff & service, property conditions & facilities
Vriendelijke bedienind, hulpvaardig.
Stayed 2 nights in Aug 2023

4/10 Poor

Dominique

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Aucun service
Pas de réception, pas de petit déjeuner. Impossible d'annuler une nuit pour partir plus tôt. Mauvaise expérience. Je ne reviendrai Jamais...
Stayed 2 nights in Jun 2023

4/10 Poor

Rob

Disliked: Cleanliness, property conditions & facilities, room comfort
Een teleurstelling
Een teleurstellend hotel. Dit hotel heeft 4 sterren??? Positieve punten zijn de centrale ligging, vriendelijk personeel en de badkamer van de kamer in de nok. Verder was het treurig. Het was heel shabby. We hadden al een upgrade genomen naar een suite, maar kwamen terecht op een zolderkamer (en niet zoals het bij een suite is 2 kamers) Uitzicht over de stad was dat je uitkeek op de achterkant van huizen. Er is geen ontbijtgelegenheid, maar het hotel er tegenover bood deze service wel. En waarom hangt de tissuedoos in de wc en niet in de badkamer?
De waterkoker was vies
Het koffieapparaat lekte zonder dat het gebruikt werd
De rails hing los
iemand kon de deur niet openkrijgen? er zit nu een gat in de deur
Stayed 1 night in Jun 2023

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal
Stayed 1 night in May 2023

8/10 Good

Jos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De accommodatie was niet het modernste hotel, maar wel gezellig en erg handig in de stad.
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keurig hotel. Erg fijn om daar te verblijven
Stayed 1 night in Mar 2023

8/10 Good

Hans

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

8/10 Good

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ontbijtgelegenheid ontbreekt
Stayed 1 night in Mar 2023

6/10 Okay

Sebastian

Stayed 1 night in Aug 2022

6/10 Okay

Manuela

Business traveller
Disliked: Cleanliness
A missed opportunity for a four stars
This four stars hotel is located in the heart of the city centre of Nijmegen, on a historical street full of lovely shops, bars and restaurants. The location is very convenient, and it is 10 minutes walking distance from the central train station. The hotel is located in a historical building that has been renovated and has an elevator. Unfortunately, I cannot give you entirely positive feedback: the room is spacious but lacks equipment. The bathroom has no furniture, just one hook on the door to hand towels. The furniture in the room is also too few. One tiny hanger and no wardrobe at all. I had to spread my clothes on the sofa and the chair. There is a giant flat TV screen but nowhere to leave my suitcase. There was overall a massive lack of care for every possible detail. Cleaning was superficial, and I only was given a light duvet (in mid-July) without further bed sheets (only a mattress cover). I should not complain because I was given a bed, toilet, hot water, shower and a roof. But I was expecting something more from a four-star hotel that I paid almost 150 euros per night.
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Jolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima verblijf in de Gulden Waagen
Een leuk hotel met mooie kamer ,zat aan een rustige kant. Wel vind ik het oppassen met de 2 opstapjes. Gelijk bij binnenkomst zat er al 1,struikelde bijna de 1e dag omdat de gordijnen dicht zaten vanwege de hoge temperatuur die dag. Was toen even vergeten dat het opstapje er zat. Met de gordijnen open ook wel steeds even oppassen. Fijn bed ook. Maar jammer dat het ontbijt niet in hetzelfde hotel zat maar in een ander aan de overkant. Verder vriendelijk ontvangen bij de receptie bij aankomst.
Stayed 1 night in Jun 2022

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Prima hotel, even bellen en ik kon inchecken. Kamer was wel iets kleiner dan verwacht nav de foto’s.
Stayed 1 night in Jun 2022

2/10 Terrible

Kay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
De kamer was niet goed schoon gemaakt, en de bedden waren niet opgemaakt. Aangegeven bij de receptie, maar er was weinig tot geen actie op onder nomen. Voor de rest was het een goed verzorgde accommodatie.
Stayed 1 night in May 2022

10/10 Excellent

Manije

Liked: Cleanliness, staff & service, property conditions & facilities
Vary nice and clean place and great stuff.
Stayed 2 nights in May 2022

4/10 Poor

Kick

Disliked: Staff & service
Stayed 1 night in May 2022

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bottennapp
Allt var dåligt. Receptionisten satt på krogen mittemot ingången men kom inte förrän vi ringde, gick tillbaka till krogen efter nyckelutlämning. Hår i duschavloppet, duschreglage/täckbrickor lösa, ingen taklampa, otroligt opraktiskt rum utan avställningsytor, luftvärmepump men utan fungerande fjärrkontroll, Netflixmöjlighet på TV men inget abonnemang mm mm mm.
Stayed 1 night in May 2022

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllinen vanha hotelli.
Hotelli kaunis ja huone siisti. Minijääkaappi lattialla. Sviitissä iso kylpyhuone, amme sekä erillinen suihku. Naapurihuoneiden äänet sekä kadun äänet kuului selvästi sisälle. Vastaanotto ei ollut auki kun saavuimme, ovikelloa soittamalla sai puheyhteyden isäntään joka tuli avaamaan oven. Hotellissa ei ole ravintolaa Hotels.comin tiedoista poiketen! Hotelli keskeisellä paikalla palveluiden suhteen. Kokonaisarvio 3,5 tähteä.
Stayed 2 nights in Apr 2022

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mooi pand, maar service onder de maat
Een mooie historische locatie, waarbij de kamers goed waren gemoderniseerd. Doordat de receptie helemaal niet is bemand duurde het bijna 20 minuten voordat er iemand kwam om ons in te checken. Deze persoon meende dan ook nog eens gemaakt leuk te moeten zijn en uitgebreid over zijn wc-avonturen te moeten vertellen. Daarnaast was er geen ontbijtmogelijkheid.
Stayed 1 night in Oct 2021

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Was really happy with hotel, everything one expects from a 4 star. Will be back again.
Stayed 1 night in Sep 2021