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"Everybody should know that you have to read the little text of the booking carefully before coming to this hotel. They don´t speak other than germany and we did not manage to get anybody answering the phone. They require photo of you ID and of the credit card before coming even if you have paid the room in advance. Only then you get the code for the entrance and to your room. There is no personality at the place except the cleaning persons. The place itself is really wonderfully and room...

"Room was clean. We did not see any staff during our stay except at the reception."

"Keine Kritikpunkte"

"Really enjoyed my stay, friendly staff and great rooms "

"We had a wonderful two nights stay. If coming again to Heinsberg, TIN INN will be our first choice. "

"10/10 would stay here again "

"Nice Hotel "

"Good hotel with clean rooms, a good breakfast, and friendly staff. Overall a pleasant stay."

"Really nice staff, convenient to get to and a very nice looking place!"

"That was Clean and large room, location was little bit far but it was good experience"

"Quick check in, open 24 hr and free parking. Very good service and good location"

"Clean and very helpful staff. "

"Property was clean and the staff was professional, friendly and attentive. Was helpful in requesting a taxi as well."

"Staff were friendly"

"we had the family room and it was big and quiet, was clean, was just a bit hot for me but will stay there again!"

"Great space, comfy beds, quiet surroundings and helpful staff. Really enjoyed our stay!"

"We've been coming to Art Hotel for many years. It is a great place to relax and have an amazing breakfast in a very quiet calm area of the city, yet 10 min taxi from city center or nice 30min walk. We will continue to come here <3"

"Great hotel close to Phantasialand for a comfortable price."

"Can't complain at all for the price. Everything was great."

"Basic room, good value for money, nice breakfast and staff attentive."