Ngorongoro Serena Safari Lodge

4.0 star property
Upscale lodge with full-service spa and free breakfast
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Ngorongoro Serena Safari Lodge

Photo gallery for Ngorongoro Serena Safari Lodge

Exterior detail
VIP | Balcony view
VIP | Extra beds
Breakfast, lunch and dinner served
View from property

Overview of Ngorongoro Serena Safari Lodge

8.4

Very good

Highlights
  • Staff & service is scored top 10% in Ngorongoro by travellers.
  • Cleanliness is scored top 10% in Ngorongoro by travellers.

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Laundry
  • Parking included
  • Restaurant
The price is AU$479
Price available on 1/4/2024

Explore the area

Crater Rim, Ngorongoro
  • Popular LocationNgorongoro Crater1 min walk
  • Popular LocationNgorongoro Conservation Area31 min drive
  • Popular LocationLake Magadi34 min drive
  • AirportLake Manyara (LKY)86 min drive
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Room options

Standard room

cleanliness

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
  • 26 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Ngorongoro

Located in Ngorongoro, Ngorongoro Serena Safari Lodge is in a rural area. Karatu Playground is a local attraction and the area's natural beauty can be seen at Ngorongoro Conservation Area and Ngorongoro Crater.

What's nearby

  • Ngorongoro Crater - 1 min walk
  • Lerai Forest - 1 min walk
  • Ngorongoro Conservation Area - 31 min drive
  • Lake Magadi - 34 min drive
  • Karatu Playground - 64 min drive

Getting around

  • Lake Manyara (LKY) - 86 min drive

Restaurants

  • Ngorongoro Crater Lodge Restaraunt - 1 min drive
  • Osterbay Bar - 33 min drive

About this property

Ngorongoro Serena Safari Lodge

Upscale lodge in a rural location
You can look forward to free continental breakfast, game and wildlife viewing and shopping on-site at Ngorongoro Serena Safari Lodge. Treat yourself to a massage or a body treatment at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A safari, smoke-free property and massage treatment rooms
  • A front desk safe, concierge services and barbecues
Room features
All 75 individually furnished rooms include comforts such as air conditioning and separate dining areas, in addition to amenities such as free WiFi and dressing gowns.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Separate dining areas, childcare services and daily housekeeping

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Game drive
  • Game viewing
  • Hiking/biking trails
  • Safari
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Body treatments
  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number 16653

We should mention

This property does not have any lifts

Property is also known as

Lodge Ngorongoro
Ngorongoro Safari
Ngorongoro Serena Safari Lodge
Ngorongoro Serena Safari Lodge Ngorongoro Conservation Area
Ngorongoro Serena Safari Ngorongoro Conservation Area
Safari Lodge Ngorongoro
Serena Lodge
Serena Lodge Ngorongoro
Serena Ngorongoro
Serena Ngorongoro Lodge
Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area
Ngorongoro Serena Safari
Ngorongoro Serena Safari
Ngorongoro Serena Safari Lodge Lodge
Ngorongoro Serena Safari Lodge Ngorongoro
Ngorongoro Serena Safari Lodge Lodge Ngorongoro

Frequently asked questions

Is Ngorongoro Serena Safari Lodge pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Ngorongoro Serena Safari Lodge?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Ngorongoro Serena Safari Lodge on 1 Apr 2024 start from AU$479.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ngorongoro Serena Safari Lodge?

Self-parking is free at this property.

What time is check-in at Ngorongoro Serena Safari Lodge?

Check-in start time: 12:30 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Ngorongoro Serena Safari Lodge?

Checkout is at 10 AM.

Where is Ngorongoro Serena Safari Lodge located?

Situated in a rural location, this spa lodge is steps away from Ngorongoro Crater and Lerai Forest. Lake Magadi and Mandusi Swamp are also within 12 miles (20 km).

Ngorongoro Serena Safari Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view, authentic design, clean, comfortable. Nice dining and entertainment.
Stayed 1 night in Nov 2023

10/10 Excellent

Pritha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional. View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay. As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs. We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!! Due to the spread of the rooms, Wi-fi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay. Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay.

10/10 Excellent

Joellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Staff & service, property conditions & facilities
A really good hotel.
Stayed 1 night in May 2023

10/10 Excellent

Rahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lodge very close to the entrance to the crater. Facilities, staff, food and services are all wonderful. We enjoyed our one night stay at the lodge in a room with a balcony overlooking the crater (actually a caldera).
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Disappointing lounge with a high price
The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.
Stayed 2 nights in Jul 2021

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service
The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again.
Stayed 1 night in Nov 2020

10/10 Excellent

allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Amazing!!!!! Everyone who can go here should go immediately!
Stayed 3 nights in Oct 2020

8/10 Good

finn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.
Stayed 1 night in Mar 2020

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!!!
Absolutely AMAZING place! Incredible views of the crater from all rooms. Nice bar, great restaurant for breakfast and dinner. Service top notch. Make sure you show them you have prepaid for your room, as they wanted to charge me twice initially....
Stayed 2 nights in Aug 2017

General hotel information

Check-In Time
12:30 PM
Check-Out Time
10:00 AM
Star Rating
4.0
Address
Crater Rim, Ngorongoro Conservation Area