Ngermalk Holidays from AU$2,557

I like the services

The hotel’s location is exceptionally excellent 5 stars for that. It is literally walking distance to cafes stores and restaurants. Within the heart of town. The staff was absolutely 5 stars. Professional, knowledgeable, courteous and helpful. Ms. Belle Ruby Ann and Kate went beyond excellence when it came to customer service. Thank you for making my stay a very enjoyable and memorable experience Will most definitely come back to this hotel. The price too played such a great part in picking this hotel. The rooms and front desk area were super clean. Very grateful for that. There was a convience store that closes at midnight right next to the hotel. Airport transfer pickup service was excellent. Overall I give this hotel 5 stars and will most definitely come back to it.

The views from the balcony are in beatable, The staff was very kind and were helpful in providing us a new room when it was discovered that the hot water was broken in our first one. The neighborhood was quite noisy at night due to dogs barking and roosters crowing. Overall the property is in pretty rough shape and really is in need of some updating. We were sad to see that the kayaks were no longer offered.

Staff was great. Room lived up to expectations. Staff was always going out of their way to help everyone and ask if they were enjoying their stay. They communicated very effectively. The cleaning staff (I think) is a family. I oy talked to them once but were very friendly too. The free postcard to mail back home is one of my favourite ideas. The location is in the "busiest" part of Palau. Two of the three major supermarkets in all of Palau are within 100 metres of the hotel, and most of the top restaurants are within a 15 minute walk. The aquarium and two of the three museums in the country are all within a 20 minute walk of the hotel too. The most popular bar/restaurant for tourists iw just a 15 minute walk away and always have an event every night. The main street also doesn't have any stray dogs so it's the best hotel if you're just traveling on foot like me. The free breakfast is better than most budget hotels (the food buffet is usually 4 or 5 items and switches every day). Free water and juice on hand 24/7 as well. Wifi is really bad, though.

Large clean room. Convenient location