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"I especially enjoyed the breakfast in this hotel, so many variety and the foods were tasty. The service in this hotel was excellent, very accommodating. The room was nice and clean however the bathroom especially the shower could use a little upgrade. "

"Second day we stayed in deluxe connection rooms bit annoying and so noise during the night we can't slept as heard the voices a group of young people loughing so loud."

"very very good"

"Room was nice - staff was ok - takes awhile to get hot water . Restaurant was good food - with very poor service "

"Shanaya had so many things to offers, It’s a village so choose your villa wisely, if you want a good rest, Further down villa with a private pool will be a good option, but if you want it to be more convenient in term of access and closeness to lobby, then you have to choose older villas without private pool (don’t worry, their public pool just a step away anyway). The staff are nice; the buggy driver was also very friendly. Shout-out to the mini zoo keeper —he was so lovely and friendly. Breakfast was flavorful with a lot of options. Definitely will promote Shanaya to friends and Fam"

"Good location, friendly staff, has pool, good breakfast. "

"The hotel sits atop Batu hill and which means it is quiet. Secondly, it is very close to downtown area and main road to Malang. The staff was courteous and professional."

"Nice"

"Hotel a bit outdated. The cleaning should be better. Staff was friendly "