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"Brilliant service from all the staff. Special thanks to Awan, the customer experience manager who went out of way to make our stay feel special. "

"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "

"Clean and beautiful! "

"Great place, nice staff"

"Truly recommend. The building is really nice!"

"Location is fantastic, right smack at Jl Malioboro, 10-min walk from the train station, 15-min walk to Mbah Satinem (you gotta eat her breakfast! truly good, not just for the sentimental reasons). We stayed for 5-nites and got a few check-out gifts, which I have never received from any hotels that I've stayed at (nada from Westin, Marriott, Hilton, Ritz, ever!). The only complaints are pricey foods/drinks at poolside areas. There are free-to-use bikes onsite. No issues encountered during the stay, happy with the services!"

"This hotel is in a very strategic location where a lot of expats hang out in the restaurants nearby it is fairly soundproof so the mosque noise doesn't really bother you if you're a decent sleeper unless you're sitting outside on your balcony which is kind of nice it's very pretty it's not perfect by any means of course no hotel is the bed was okay the room service was really good really cheap and again strategic location I would give it a 7.5 out of 10"

"Great Hotel"

"everything, from hospitality to personal care, to hygiene to ambience. will recommend to all my friends.."