Nextlalpan Holidays from AU$1,876

The staff was very nice always, the room. Was spacious and very homey the views were spectacular i enjoyed the location very close to everythi g and the meyrobus as well. I will book hete again

The welcoming by the bellman was excellent! He was so helpful and kind. However, the front desk staff were not welcoming at all. They got upset when we requested a room exchange. (Rooms are small)The open bar is good, but the serve had poor customer service. The breakfast in the roof top was the best part of this hotel! I loved the view and the staff service in that floor!

This hotel is amazing! I loved everything about it from the check-in to departure, and hope to return soon. The staff are super friendly, and very efficient. The bedrooms are nice, albeit a bit noisy if street-facing (the reason for the 4* room rating). Their lobby cafe serves snacks, sandwiches, soft drinks and beer at no additional cost. Their breakfasts are cooked to order, and delicious. Service is excellent. What a great discovery!

Pros: Las habitaciones está renovadas y limpias, la ubicacion es excelente, hay muchos restaurantes y bares, tiene estacionamiento. Contras: se escucha en la noche cuando regresan los huéspedes enfiestados. Aveces no tienen estacionamiento ahi y te mandan al otro hotel que está a la vuelta (eso esta ok). Esta vez llegué directo al otro hotel a estacionarme (porque siempre me mandan ahi) y me mandaron al que hice la reserva porque esa vez sí había espacio, y me hicieron dar toda la vuelta, se me hizo poco amable del staff.

Great Customer service, all the staff were friendly. Small bathroom not enough space.