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Reviews of Flagstaff Lodge

3.5 out of 5
Flagstaff Lodge
11 Forkhill Road, Cloughoge, Newry, Northern Ireland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 167 out of 188 reviews" "
Rating 8 - Good. 19 out of 188 reviews" "
Rating 6 - Okay. 1 out of 188 reviews" "
Rating 4 - Poor. 1 out of 188 reviews" "
Rating 2 - Terrible. 0 out of 188 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ravinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay only negative is the lady on breakfast was not the best in terms of welcoming and making you feel welcome.
Stayed 2 nights in Apr 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service by all the staff so helpful and friendly The breakfast and evening meal were tasty and good portion
Stayed 1 night in Apr 2024
Response from Caroline on 28 Apr 2024
Hi Fiona, It was lovely meeting you during your stay and we are delighted that you enjoyed the experience with us in Flagstaff Lodge. Kind regards

10/10 Excellent

Stacie

Stayed 1 night in Mar 2024
Response from Caroline on 28 Apr 2024
Hi Stacie, Thank you for your rating. Kind regards

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Caroline on 10 Mar 2024
Hi Judith, thank you for your rating. we look forward to welcoming you back again soon. Kind regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Caroline on 30 Jan 2024
Thank you for your 10 out of 10 rating.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Caroline on 30 Jan 2024
Thank you for your 10 out of 10 rating

10/10 Excellent

J M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Caroline on 13 Jan 2024
Thank you for your 10 out of 10 rating. We are delighted that you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Service excellent. Reception very friendly and helpful. Dinner was great, busy for a Tuesday but staff very efficient. Room was comfortable and clean and I had a good night’s sleep. Breakfast was plentiful and lots of choice (delicious home made wheaten)
Stayed 1 night in Nov 2023

10/10 Excellent

Alexis

Stayed 1 night in Nov 2023

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very helpful ordered room service and came really quickly
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly considerate staff
Stayed 2 nights in Oct 2023
Response from Caroline on 20 Oct 2023
Hi Michael, Thank you for your kind review, we are delighted that your enjoyed your stay here with us in Flagstaff Lodge. Kind regards

10/10 Excellent

Greig

Stayed 1 night in Oct 2023

8/10 Good

Margaret

Stayed 1 night in Sep 2023

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the staff and service were great
Stayed 1 night in Sep 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and clean, the food good, the staff friendly and helpful. We were quite pleased. The only criticism is that the shower did not have a handheld shower head.
Stayed 1 night in Sep 2023

10/10 Excellent

Oral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this hotel to be excellent for room cleanness, size and comfort of bed. The bathroom was of an excellent standard and we really enjoyed the breakfast section and food.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and staff great. The one fault I found no safety in the bottom of the bath. Very slippery and no walk in shower for older people.
Stayed 1 night in Aug 2023

10/10 Excellent

Tunde

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Caroline on 30 Aug 2023
Thank you for your rating. We hope to see you again soon in Flagstaff Lodge.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023

10/10 Excellent

Aisling

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Regina
A Very Good experience at The Flagstaff ! Regina on Reception could not have been more helpful and welcoming to the Hotel. I’ll be back for Sure, Top Class Accommodation, in a lovely environment !
Stayed 1 night in Jul 2023
Response from Caroline on 21 July 2023
Hi Neil, Thank you for your lovely review. we are delighted that you had a good experience here in Flagstaff Lodge and we will look forward to your return visit. Kind regards Caroline

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, food excellent, room good
Stayed 2 nights in Jul 2023
Response from Caroline on 19 July 2023
Hi Stephen, Thank you for your review and we are delighted that you enjoyed your stay here with us in Flagstaff Lodge and we hope to see you again soon. Kind regards Caroline

10/10 Excellent

Kieran

Liked: Staff & service, property conditions & facilities
This was the nicest place I have stayed in for a long time great staff, lovely food, excellent location I'll soon be back here again. Thanks so much
Stayed 1 night in Jul 2023
Response from Caroline on 21 July 2023
Hi Kieran, thank you for your kind review. We are delighted that you enjoyed your stay here with us in Flagstaff Lodge and we hope to see soon. Kind regards Caroline

10/10 Excellent

Shaun

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice room. Excellent bar and great food. Staff were lovely
Stayed 1 night in Jul 2023
Response from Caroline on 21 July 2023
Hi Shaun, thank you for your review. we are happy that you enjoyed the experience here with us in Flagstaff Lodge and we look forward to your return visit soon. Kind regards Caroline

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big room with a very large comfortable bed
Stayed 1 night in Jun 2023
Response from Caroline on 21 July 2023
Hi Graham, thank you for your review. We are delighted that you enjoyed your stay here with us in Flagstaff Lodge and that the bed was comfortable for you. Kind regards Caroline

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Excellent room.. Excellent food. And the staff cannot do enough for you..
Stayed 1 night in Jun 2023
Response from Caroline on 21 July 2023
Thank you for your kind review. We are delighted that you enjoyed your stay here with us in Flagstaff Lodge and we look forward to welcoming you back again. Kind regards Caroline

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Keith

Stayed 1 night in May 2023
Response from Caroline on 12 June 2023
thank you for your score. Hope to see you back again soon.

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Lovely relaxing stay. Very nice breakfast.
Stayed 1 night in Apr 2023
Response from Caroline on 12 June 2023
Thank you for review. we are delighted that you enjoyed your stay here with and hope to see you again soon. Kind regards Caroline

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Caroline on 2 Apr 2023
Thank you James for your review. We are delighted that you enjoyed your experience here in Flagstaff Lodge and we hope that we see you again soon. Kind regards

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable with an excellent restaurant and small bar, but the staff make the hotel. Friendly and attentive without being in your face.
Stayed 2 nights in Feb 2023
Response from Caroline on 15 Feb 2023
Hi there, Thank you so much for your review. We are delighted that you enjoyed your stay here with us in Flagstaff Lodge and we hope to see you both back again soon Kind regards Caroline

10/10 Excellent

Pierce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night
Room and staff great. Heating in room hard to work. Instructions didn’t seem to be accurate. Food great.
Stayed 1 night in Jan 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Flagstaff!
A very relaxing stay. Everything was splendid. Staff outstanding. Even the Christmas decor was beautiful. Highly recommend here for anyone to stay.
Stayed 1 night in Dec 2022

8/10 Good

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased with new find
Very convenient to main Belfast road Hotel very comfortable and clean Plenty of choice for breakfast Easy check in and departure
Stayed 1 night in Dec 2022

10/10 Excellent

EAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice bar and food. Decent room, comfy bed. Nothing negative to say
Stayed 1 night in Oct 2022
Response from Caroline on 18 Oct 2022
Hi Daniel, Thank you for your review. We are delighted that you had a nice stay here in Flagstaff Lodge, and hope to welcome you back again soon. Kind regards Caroline

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was exceptional and everything was excellent with the hotel: location-food-room size-quiet-etc.
Stayed 2 nights in Oct 2022
Response from Caroline on 16 Oct 2022
Hi John, Thank you for your review, we are delighted that your had a good experience here with us and hope that you come back and see us again soon. Kind regards Caroline

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a stay
Such a lovely stay, from receptionist to waiting staff to bar staff so friendly and obliging, room was spotless and so comfortable. We will travel back alone for the food which was outstanding.
Stayed 1 night in Oct 2022
Response from Caroline on 18 Oct 2022
Hi Sandra, thank you for your review, its lovely to hear that you are already going to come back for a visit. See you soon. Kind regards Caroline

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were especially impressed with the helpfulness of the staff member (Caroline?) on reception when we arrived and in her role later in the stay. The car park is unusually steeply sloped and it takes a bit of effort to find a step-free way to reach the rooms. The food was good.
Stayed 2 nights in Sep 2022
Response from Caroline on 16 Oct 2022
Hi Malcolm, Thank you for your kind review, we are glad that you had an enjoyable experience here with us and we look forward to your return. Kind regards Caroline

8/10 Good

E e

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend. Friendly staff, good food and good service
Stayed 3 nights in Jul 2022

10/10 Excellent

James

Stayed 1 night in Jul 2022

6/10 Okay

leslie, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
No food service tuesdays.
Stayed 1 night in Jul 2022

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay, will be back every month!
Fantastic again, great location and great food. Breakfast is fantastic! Spotlessly clean to
Stayed 1 night in Jul 2022