Apartments in Newbury

"Everything about the Hawthorne is the epitome of old world class. There is simply not a single thing or person we could find fault with. The room was large, comfortable and had a quiet undertone of luxury without any need for extras. The food was, exceptional. The staff were without a doubt the most pleasant, warm, competent and overtly helpful I've ever had the pleasure of dealing with. I used to be a F&B manager at a casino and found myself in absolute envy of the staff. I wish there were more hotels left with the warmth and comfort of the Hawthorne."

"Clean room and friendly staff"

"Amazing stay. Rooms were modern and very well kept. Guest staff was super helpful and kind. Bartender at the restaurant was a blast and very attentive. Beautiful view of the ocean from our room. I would definitely stay here again and suggest it to anyone!"

"Need clean up room"

"Can’t get coffee until 730 on the weekends did not get our room refreshed asked for clean towels said they couldn’t give us clean towels because they were shortstaffed. Other than that. It was a delightful day. Breakfast was pretty good."

"Everything was fine "

"Absolute worst Hilton ive ever stayed at! We went for mothers day so my wife didnt want me to complain to the desk at the consist issues. First off the hotel is deliberately wording the breakfast a weird way. It is not free, its actually quite expensive for what it is. It wasnt even available for the weekend...how. Then out room was not clean, floor dirty, toilet not clean, and the kicker was the shower was moldy. It was disgusting. They market 24/7 access to the gym and also the pool i believe, its not. My wife had some sort of insect bites on her. Either the front desk said nothing to use when asking a question or it seemed like they had a stick up their a**. Im embarrassed that i had to take my wife there for mothers day. We almost left but my wife is far to nice. This hotel is in a great spot but should be ashamed of themselves. "

"Definitely need improvement in the rooms. A handle on the dresser was broken and thus the drawer was unusable. Had a thermostat in the room, but it was not hooked up at all. There were people partying in the hotel until 2:00 a.m. with music blasting throughout the entire hotel, but there was no response or action taken by hotel staff."

"Room was clean but very small. "