New Town Hall Tours and Activities

Front desk employees in the morning were amazing. The front desk employee at night was kind of rude. Even though we had a do not clean sign at the door, house keeping entered the room which felt like a lack of privacy. We also kindly requested a refund for the last night as something came up and had to leave Frankfurt early to which the manager refuse to help. Overall great experience at check in but not great overall

Great location near the Hbf. Quiet but in the middle of everything. Fridge in the room.

Great location. Rooms are quite dated. I know it’s a historic hotel but heater appears to be from the early 20th century. Thermostat doesn’t work. Shower has 5 control knobs even my AI can’t tell me how to use them. You only need one knob in most hotel…