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Reviews of Ferndale

3.5 out of 5
Ferndale
991 River Road, Lower Portland, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 87 reviews" "
Rating 8 - Good. 35 out of 87 reviews" "
Rating 6 - Okay. 6 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 3 out of 87 reviews" "

8.0/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Annika

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place do not exist. It was shut 2 years ago. So after a 12 h drive and at 21.30 night we had to try to find another accommodation. Not happy at all take this listing of your sight. And I have for sure deleted your app from my phone to never be in this situation again.
Stayed 1 night in Feb 2022

2/10 Terrible

Rose

Stayed 1 night in Feb 2022

2/10 Terrible

Najeeba

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We never got to stay in this property as it was never available for accommodation! Experia ruined our celebration by listing this property to be booked while it was sold a year ago!
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place in nature
A wonderful, peaceful place. If you are looking for peaceful surrounds surrounded by nature, and don't need the latest luxuries, I can recommend Ferndale with no reservations.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were so friendly and accommodating and made a brilliant breakfast!
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed that we were not able to get an evening meal the day we arrived? We were told after we arrived that they had not had enough notice to be able to do that! we were then advised to go somewhere else for the meal. After a long drive to get there we were tired and not very impressed. Otherwise things were satisfactory an dit was a lovely spot.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was really peaceful and relaxing. Thank you Chris and Kee
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! peaceful, relaxing, beautiful walks and the owners are soo kind.... We went up for my friends birthday and the cabin was perfect, BBQ on the deck and a fire pit meant for a stunning birthday. Looking forward to our next stay
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic spot great place. My only suggestion would be to consider getting rid of a lot of the plastic and old furniture lying around would make the place look so much better.
Stayed 1 night in Jul 2019

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kee and Chris were excellent hosts.made me feel very wrlcome. Breakfast was perfect and accomodation very good with fantastic views across the Hawkesbury River
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view
Fantastic view of the Hawkesbury river. Very welcoming and friendly hosts. A great place to just relax and do nothing.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. It was peaceful and fulfilled out needs. Wonderful breakfast and stunning view.
Stayed 1 night in Apr 2018

10/10 Excellent

melissa, Granville NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Idyllic location with bushland scenery and river views. Staff very friendly and accomodating. Comfortable cabins, ours was just missing a toaster but everything else you could need is provided.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Getting back to nature
Dusty room. Small bathroom Okay bed Quiet place to relax
Stayed 2 nights in Dec 2017

10/10 Excellent

Hannah, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful with views
This was my second time here. Beautiful views of the Hawkesbury from my cabin. The cabin was well equiped with every detail thought of even aeroguard and bug spray (although there are no bugs in the room). The rooms were very clean and they come with A/C, toiletries, microwave, TV. You can turn your light on at night and not have bugs coming in from everywhere. Self cooking was easy in the Conference building with all supplies provided. The hosts Kee and Chris are exceptionally friendly and welcoming and they make you feel at home. Swimming pool was very refreshing. Places to see in the area - walks through maximum knee deep clean water in upper Colo Heights (Colo Merroo), Wheelbarrow Ridge Road mountain drive and Bob Turners Track were all amazing. Thank you again and I look forward to my next visit.
Stayed 3 nights in Dec 2017
Response from kee&chris on 30 Dec 2017
Thank you for your feedback. We appreciate your comments, especially your photos, they looked amazing. looking forward to seeing you next time around

8/10 Good

Lance, coogee NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a last minute choice, but a good one.
Great location overlooking to river. The owners are excellent. The rooms are basic but comfortable. We plan to stay again at christmas.
Stayed 1 night in Nov 2017
Response from kee&chris on 30 Dec 2017
Thank you for your feedback. We appreciate your comments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet retreat on ridge with relaxing river views
Cabin was spacious and clean. Balcony had great views of river below. Bellbird sounds as well as water skiers. Very relaxing, you fl you have really got away. Wifi available but only in conference hall and dining room, not in cabin. No mobile phone reception. DVD player and some DVDs available. We would have liked to use the tennis court but rested more instead!
Response from kee on 29 Mar 2017
Thank you for your feed back, we appreciate your opinions.

8/10 Good

May, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly owners
Owners were extremely helpful and down to earth. Very affordable. Facilities were great. Perfect view

10/10 Excellent

Anzhela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient, clean, comfortable, amazing view
Very amazing place, quiet, beautiful nature, good service, clean. Good location. Good prices. I definitely would love to come there again.

8/10 Good

Verified traveller

Liked: Staff & service
We had really nice short getaway. View from our room was absolutely stunning.

8/10 Good

Evagrius, Newtown, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hawkesbury Haven
Bushland setting overlooking the Hawkesbury River; ample cabin space inside and out; wonderful, attentive hosts; Took two ferry rides; driving tours to Windsor, Wiseman's Ferry & St Albans; relished the river view and beyond from the cabin deck.

10/10 Excellent

geeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quite and relaxing
Wecwere really happy everything good we had a lovely time
Response from kee on 30 Jan 2017
you are most welcome

8/10 Good

T, Windsor, NSW

Liked: Cleanliness, staff & service, room comfort
If you are looking for peace and quiet this is it
This place is the perfect getaway for those seeking isolation and tranquility. It is not on the higher end of the scale accommodation wise so anyone expecting 5 star accommodation, this is not the place for you. It is, however, suitable for those who want to sit on the balcony and be immersed in the bush and river setting that is offered as well as a sanctuary where you feel like time has dissolved into nothing. The owner and her son were very accommodating and went out of their way to cater for our needs they pretty much hand over the key to their property to do with as you wish. There is a games room with pool table, ping pong table, etc. as well as a swimming pool, tennis court and conference room/BBQ. Some of the cabins have their own BBQ as well. The perfect getaway for the person or couple who want to get away from it all. My partner and I are definitely coming back.
View from the balcony
Response from kee on 19 Jan 2017
Thank you for your feedback, we appreciate very much.

6/10 Okay

L, orange, NSW

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty hidden cabins
Cabins are a little dated but it adds to the charm of the place. Beautiful views of the river! Not to far to Richmond and Windsor but twisty, steep roads. We enjoyed our stay and the kids loved the pool
Response from kee on 15 Jan 2017
thank you for your feedback, we appreciate it.

4/10 Poor

Van, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice view.
Booked two nights, stayed overnight have to leave next morning because room full of dust, unclean sofa bed sheets(did not change from previous occupier). Bed bugs in queen size bed.My wife and daughter had beaten by bugs. Backed to Sydney to seek medical treatment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Retreat and Breathtaking Views and Area
Amazing retreat and I would go back. Safe area, amazing views. Breakfast includes hot meal although advertised as continental, cabins look out to bushland and river and the valley, some with better views than others. Swimming pool was a good size and great for a swim. Very friendly service, always happy to help and chat; they will also recommend places to go. Localilty - I was able to go walking outside the retreat on the road and enjoy amazing rock formations and country/farm views, drive to Wisemans Ferry for a walk and lunch, drive (breathtaking views) and swim in River Colan which is family friendly. Locals are friendly. Lots of history in the area about the first settlers. Area also great for water skiing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
If you wanted to get close to the nature without getting too close, this is your kind of place.
Response from kee on 15 Jan 2017
thank you for your feedback, we appreciate it.

8/10 Good

Ray

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
It was what we were looking for, a quiet place to get away and relax.

8/10 Good

James, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Bungalows in the bush set beside a river
Hard to find a place like this set in plenty of unmanicured bush so this was it. We wanted something natural and unpretentious. Hospitality was great. We were able to go for a nice bushwalk from the cabin which rewarded us with amazing views of the river.
Response from kee on 15 Jan 2017
thank you for your feedback, we appreciate it.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great veiws
Very run down old facility that needs a lot of work

10/10 Excellent

jayde, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nature at it's best!
Me and my partner stopped in for a night it was fantastic!
Response from kee on 15 Jan 2017
thank you for your feedback, we appreciate it.

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place to getaway from the city
Rustic accommodation but still clean and comfortable. Great hosts.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit out of the wsy and not easy to find but nice quiet location.

8/10 Good

Patrick, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Quiet and private. Terrific advice from host

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and great location up on the cliff looking over the river

10/10 Excellent

Felix, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice isolated location with great view.
Qi, Chris, Mat and Andrew the peacock were very friendly and welcoming. The stay was short but enjoyable. The pool was clean and very nice. Breakfast was delicious. Had a great time there and will be back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's all about that view
A great place to escape everyday life. The panoramic views from the room were amazing. It was a hot time of year, but the air con was lovely, as was the crystal clear pool. Wild life all around. My children were very happy here, as was I, and I plan on returning with more people next time. It would be a perfect place to have a family/friends reunion. The owners are superb. They were helpful in every way, even noting when one of my tyres was out of condition and bringing it back to a driveable state. Lovely people, and a very special place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic lodge overlooking the river.
Hotel owner-managers make the place really welcoming and homely. Really nice people, family run, everyone made to feel welcome. Gay friendly, really laid back place with beautiful views.

8/10 Good

Locko, Grafton. NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Ferndale
Chris and Kee are made for this job. Informative, friendly and relaxed. A beautiful setting. Oh the serenity.

8/10 Good

Greg, Canberra

Liked: Cleanliness, staff & service, room comfort
beautiful secluded spot in the bush
Lovely spot - will come back and just spend time in the bush around the cabins. Very helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin in leafy environment
We had a lovely stay at Ferndale, with wonderful hosts. However, we were under the impression that there would be a DVD player and microwave in the unit only to be told that they were only in the two bedroom cabins. We did however have access to both in the Conference Room. Breakfasts were great and the Saturday dinner also very enjoyable. Having some mobility problems it was a somewhat difficult from the car park to the cabin, especially carrying luggage. The host did carry some items for us, which was very considerate. It would be good if you could park near or next to your allotted cabin. The steep walk both up and down to the conference area and dining area were difficult, especially at night and when it had been raining.

10/10 Excellent

Nina, Australia - NSW - Regional NSW

Liked: Staff & service, property conditions & facilities
Value: Great deal; Service: Friendly down to earth;

8/10 Good

Margaret, Australia - NSW - Hunter Valley

Liked: Staff & service
Value: Affordable; Service: Friendly;

8/10 Good

MELISSA, Australia - NSW - Newcastle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Debbie, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Great deal; Service: Go the extra mile; Cleanliness: Pleasant; Located amongst interesting early history

10/10 Excellent

Frances, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; great tips to explore the local area

8/10 Good

Ivan

Liked: Staff & service
Value: Affordable;

10/10 Excellent

James, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
There's a great bushwalk to a clifftop overlooking the Hawkesbury River on the property. Well worth doing!