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Windsor Court Hotel

Photo gallery for Windsor Court Hotel

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
42-inch flat-screen TV with satellite channels

Overview of Windsor Court Hotel

Windsor Court Hotel

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
300 Gravier St, New Orleans, LA, 70130

Explore the area

  • Popular LocationHarrah's New Orleans Casino1 min walk
  • Popular LocationCanal Street1 min walk
  • Popular LocationMercedes-Benz Superdome18 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

About this area

New Orleans

Windsor Court Hotel is located in New Orleans Central Business District, a neighbourhood in New Orleans, and is in the city centre. Canal Street and The Shops at Canal Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jean Lafitte National Historic Park and Preserve and Woldenberg Park. Travelling with kids? Consider Audubon Insectarium and Audubon Aquarium of the Americas. With kayaking, rafting and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Harrah's New Orleans Casino - 1 min walk
  • Canal Street - 1 min walk
  • Audubon Aquarium of the Americas - 5 min walk
  • Henry Clay Statue - 7 min walk
  • Mercedes-Benz Superdome - 18 min walk

Getting around

  • New Orleans Union Passenger Terminal - 2 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive

Restaurants

  • The Grill Room — 1 min walk
  • Cafe Anglais — 1 min walk
  • The Swizzle Stick Bar - 2 min walk
  • Mother's Restaurant - 3 min walk
  • The Ruby Slipper Cafe - 3 min walk

About this property

Windsor Court Hotel

Family-friendly New Orleans hotel in New Orleans Central Business District with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. All 316 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as pillowtop beds and Frette Italian sheets. Minibars and room service are standard, as are flat-screen TVs with satellite channels.
Windsor Court Hotel offers 316 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in October 2018.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa at Windsor Court has 10 treatment rooms. Services include massages.

The spa is open selected days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 53.98 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: USD 30-40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms 10

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Renovated entire property – October 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Microwave (on request)
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150, per accommodation, per stay, plus a deposit of USD 150.00 per stay
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 30 and USD 40 per person (approximately)
  • Valet parking fee: USD 53.98 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Court Hotel Windsor
Court Windsor
Court Windsor Hotel
Hotel Court Windsor
Hotel Windsor Court
Windsor Court
Windsor Court Hotel
Windsor Court Hotel New Orleans
Windsor Court New Orleans
Windsor Hotel
Windsor Court Hotel Hotel
Windsor Court Hotel New Orleans
Windsor Court Hotel Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 827 out of 982 reviews
5 - Excellent 84%
Rating 4 - Good. 113 out of 982 reviews
4 - Good 12%
Rating 3 - Okay. 30 out of 982 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 982 reviews
2 - Poor 0%
Rating 1 - Terrible. 8 out of 982 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay from check in to check out. The staff were polite and very helpful during these difficult times due to covid. I will stay at the Windsor again when I return to New Orleans.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property took my breath away! This is the best place to stay in NOLA. It feels like a Manhattan palace but SO MUCH BETTER because everyone is extremely warm hearted and friendly. After a horrible delay at the airport and a nightmare at a previous hotel location, the Windsor Court welcomed us with open arms with a very late check-in on 08/21/21. Brandy and John were amazingly accommodating! This hotel truly saved our 40th birthday celebration/vacation because we were ready to leave. The Windsor gave us a corner room on the 15th floor which gave us more square footage so the room was HUGE and a BEAUTIFUL view. The bathroom had two beautiful vanity areas and it made you feel as if you were royalty. The restaurants were very classy and yet still affordable. I highly recommend the banana bread french toast. The food in NOLA in general is amazing but the hotel captured the classic dishes so well. For my cousin's birthday on 8/23/21 it started to downpour and the hotel provided us with an exclusive all blacked out SUV "the house car" and umbrella service to the restaurant door. We felt like celebrities. This hotel was one of the best hotels I have ever experienced. I cannot stop bragging about the staff, the service, the ambiance and the experience. My only regret is not being able to experience afternoon tea time with the hotel. We could not fit that into our agenda because we practically lost an entire day due to the airport delay, but we will definitely be back.
Stayed 3 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was beautiful, and it was very clean, and the beds were so very comfortable, and it was walking distance to everything. However, the meals at the restaurant were extremely expensive. We had planned on going somewhere else to eat dinner, but it was raining so hard, so we decided to dine at the hotel. The food was good, but I don't think it was worth nearly $200.00 for just 2 people....plus we shared a lobster salad. Needless to say, we never ate there again.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was terrific. Walking distance to most activities.
Stayed 5 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and first class, prompt service
Stayed 2 nights in Jul 2021