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Reviews of Residence Inn by Marriott New Orleans Elmwood

3 out of 5
Residence Inn by Marriott New Orleans Elmwood
1080 Elmwood Park Boulevard, New Orleans, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 360 reviews" "
Rating 8 - Good. 60 out of 360 reviews" "
Rating 6 - Okay. 25 out of 360 reviews" "
Rating 4 - Poor. 10 out of 360 reviews" "
Rating 2 - Terrible. 11 out of 360 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Santana

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the fresh baked cookes were a personal touch. I have never stayed at a Residence Inn before,but I loved the property, our room, and the service that I received. The Restaurant GM was extremely pleasant to interact with. Overall we had an amazing stay!
Stayed 1 night in May 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great i felt safe and comfortable. The staff was very nice and professional. I would recommend this hotel to anyone.
Stayed 1 night in May 2024

6/10 Okay

Angie

Travelled with family
Liked: Cleanliness
Good and convenience location The hotel just ok (we found a dead roach in our room..😕)
Stayed 2 nights in Apr 2024
Response from John Fogu on 8 May 2024
Thank you so much for the review! We are very sorry to hear about your experience with us, We hope you can give us another chance in the near future,Sincerely,, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

10/10 Excellent

Michele, Harahan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Feb 2024
Response from John Fogu on 8 May 2024
Thank you so much for the 5-Star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

10/10 Excellent

Stacey

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from John Fogu on 8 May 2024
Thank you so much for the 5-Star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

6/10 Okay

Portia

Travelled with family and small children
Liked: Cleanliness, staff & service
Beautiful property. Great location. Only negative was the pool needed some general cleaning and was not heated as stated by the front desk. We chose this hotel specifically for the pool and were sadly disappointed
Stayed 2 nights in Apr 2024
Response from John Fogu on 8 May 2024
Thank you so much for the review! We do apologize for the miscommunication as the pool is heating but heat was shut off for daily maintenance, as we can understand your frustration.Sincerely, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities
Stayed 2 nights in Apr 2024
Response from John Fogu on 8 May 2024
Thank you so much for the 5-Star review! Also thank you so much for the positive feedback regarding our location and amenities. We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

10/10 Excellent

kellye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so helpful and welcoming we have stayed several times and will most definitely go back for another visit
Stayed 1 night in Apr 2024
Response from John Fogu on 8 May 2024
Thank you so much for the 5-Star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from John Fogu on 4 Apr 2024
Thank you so much for the 5 star review! Also thank you so much for your positive feedback regarding our customer service. We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

8/10 Good

Mandie

Travelled with family and small children
Liked: Amenities
The shower was a little dirty, but over all great place to stay. Tons of things to do, food shopping. Staff was very nice, we will be staying here in the future.
Stayed 2 nights in Mar 2024
Response from John Fogu on 4 Apr 2024
Thank you so much for the 4 out of 5 star review! Also thank you so much for your positive feedback regarding our staff. I am very sorry to hear about the issue that occure during your stay as we will advise our team about this for sure. We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

10/10 Excellent

Christina, APO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best welcomes we’ve ever had at the front desk by Stanley and we are frequent travelers. He was so warm and friendly. Definitely a fantastic employee.
Stayed 1 night in Mar 2024
Response from John Fogu on 12 Mar 2024
Thank you so much for the 5-star review! Also thank you so much for the positive feedback regarding Stanley as he will be so thrilled to hear such feedback. We hope to hear from you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

6/10 Okay

Martisha

Stayed 1 night in Feb 2024
Response from John Fogu on 16 Feb 2024
Thank you so much for the 5-star review! We hope to see you again soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from John Fogu on 16 Feb 2024
Thank you so much for the 5-star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Khelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is excellent!
Stayed 1 night in Feb 2024
Response from John Fogu on 15 Feb 2024
Thank you so much for the 5-star review! Also thank you for such positive feedback regarding our customer service. We hope to see you again soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

8/10 Good

Alex

Stayed 1 night in Feb 2024
Response from John Fogu on 4 Apr 2024
Thank you so much for the 4 out of 5 star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

10/10 Excellent

Ami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Upon check in we ran into some issues but they were able to accommodate us in another way. The hotel was clean, and the front desk staff Stanley was such a breath of fresh air. He was always smiling and giving us recommendations on different eating places and sites to go see. He made our stay so worth it!
Stayed 2 nights in Feb 2024
Response from John Fogu on 15 Feb 2024
Thank you so much for the 10 out of 10 review! Also thank you for such positive feedback regarding Stanley! We hope to see you again soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

10/10 Excellent

Jessie

Stayed 1 night in Feb 2024
Response from John Fogu on 4 Apr 2024
Thank you so much for the 10 out of 10 review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

10/10 Excellent

Amanda

Stayed 1 night in Feb 2024
Response from John Fogu on 4 Apr 2024
Thank you so much for the 5 star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn New Orleans Elmwood

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from John Fogu on 15 Feb 2024
Thank you so much for the 5-star review! We hope to see you again soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

10/10 Excellent

Adeana

Travelled with family
Liked: Amenities
Stayed 2 nights in Jan 2024
Response from John Fogu on 25 Jan 2024
Hello Adeana, Thank you so much for the 5-star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

WILLIAM

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from John Fogu on 25 Jan 2024
Hello William, Thank you so much for the 5-star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Curk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay experience
Stayed 2 nights in Dec 2023
Response from John Fogu on 8 Jan 2024
Thank you so much for the 5-star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

8/10 Good

Tiffany

Stayed 3 nights in Dec 2023
Response from John Fogu on 25 Jan 2024
Hello Tiffany, Thank you so much for the 8 out of 10 review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Jasmine

Stayed 1 night in Dec 2023
Response from John Fogu on 15 Feb 2024
Thank you so much for the 5-star review! We hope to see you again soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

10/10 Excellent

Lourdenis

Stayed 2 nights in Dec 2023
Response from John Fogu on 8 Jan 2024
Thank you so much for the 5-star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

10/10 Excellent

Jarachel

Stayed 1 night in Dec 2023
Response from John Fogu on 26 Dec 2023
Thank you so much for the 10 out of 10 review! We hope to see you again soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood, LA

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from John Fogu on 26 Dec 2023
Thank you so much for the 10 out of 10 review! We hope to see you again soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood, LA

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from John Fogu on 26 Dec 2023
Thank you so much for the 5-Star review! We hope to see you again soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood, LA

10/10 Excellent

LASHUNE

Stayed 4 nights in Dec 2023
Response from John Fogu on 26 Dec 2023
Thank you so much for the 5-Star review! We hope to see you again soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood, LA

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people are very nice and friendly. Helpful. Housekeeping keeps it super clean. Good fresh fruit at breakfast.
Stayed 6 nights in Nov 2023
Response from John Fogu on 29 Nov 2023
Thank you so much for the 5-star review! Also thank you for such positive feedback regarding our teams friendliness and hotels cleanliness! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Orleans
Stayed 6 nights in Nov 2023
Response from John Fogu on 29 Nov 2023
Thank you for the 10 out of 10 review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel the staff is very helpful and nice, the hotel itself is very clean and staff is very nice. Just be aware that the room service is NOT daily and it's only every couple days and the breakfast is limited and they don't have much. BUT other than that it's an awesome place free laundry comfy beds and awesome staff.
Stayed 8 nights in Oct 2023
Response from John Fogu on 9 Nov 2023
Thank you so much for the 5 star review! Also thank you so much for the positive feedback regarding our staff and cleanliness! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly and easy to get around and to. It was perfect for me.
Stayed 3 nights in Oct 2023
Response from John Fogu on 1 Nov 2023
Thank you so much for the 5-star review! Also thank you so much for the positive feedback! We hope to see you again soon, Thank you kindly, John FoguGeneral Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very noce
Stayed 4 nights in Oct 2023
Response from John Fogu on 12 Oct 2023
Thank you so much for the 5 star review! Also thank you so much for the positive feedback regarding how nice our property is. We hope to see you soon, Thank you kindy, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
The stay began with the excellent service of the Front Desk Supervisor Mr. Stanley who made us feel right at home. His professionalism and courtesy went above and beyond his duties. The facilities were impeccable. Everything was clean and comforting. This location also seemed to have Everything from a laundromat and gym to a pool, basketball court and family outdoor area that allowed grilling and outdoor setting to just relax and enjoy. I highly recommend this location. 5 Stars⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Oct 2023
Response from John Fogu on 12 Oct 2023
Thank you so much for the 10 out of 10 review! Also thank you so much for the positive feedback regarding Stanley! Stanley is a amazing representation of Baywood and Marriott and we will be thrilled to hear such positive words about his professionalism! Thank you again and We hope to see you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood, LA

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from John Fogu on 12 Oct 2023
Thank you so much for the 10 out of 10 review! We hope to see you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood, LA

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from John on 7 Sept 2023
Hello Tara, Thank you for choosing the Residence Inn located in Elmwood, LA. Please contact us so we can understand better the rating you have submitted for us, Sincerely, John FoguGeneral Manager

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
friendly staff, and a good location.
A good option to stay in the area for a quick business stay, with friendly staff, and a good location.
Stayed 1 night in Aug 2023
Response from John Fogu on 17 Aug 2023
Hello Karen, Thank you so much for the 8 out of 10 review! We also want to thank you for your positive feedback regarding our friendly staff. We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from John Fogu on 17 Aug 2023
Hello Jason, Thank you so much for the 5-Star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from John Fogu on 17 Aug 2023
Hello Gregpry, Thank you so much for the 10 out of 10 review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING
Stayed 1 night in Aug 2023
Response from John Fogu on 17 Aug 2023
Hello Joshua, Thank you so much for the 5-Star review! We hope to see you again soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

10/10 Excellent

TARA, RAWLINS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from John Fogu on 27 July 2023
Thank you for the 5-Star review! We hope to see you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

8/10 Good

Dale

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
House Keeping was not very friendly.
Stayed 6 nights in Jun 2023
Response from John Fogu on 7 July 2023
Thank you so much for the 4 star review! Please contact me so we can discuss any issues that occurred during you stay so we can make it better, Sincerely, John FoguGeneral Manager

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Friendly staff, good breakfast and comfortable room
Stayed 5 nights in Jun 2023
Response from John Fogu on 7 July 2023
Thank you so much for the 10 out of 10 review! Also thank you for your positive feedback regarding your experience with us. We hope to see you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

tedrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.Made it in early and asked if we can do an early check in. The answer was yes.
Stayed 1 night in Jul 2023
Response from John Fogu on 6 July 2023
Thank you so much for the 5-star review! Thank you for your positive feedback regarding our staff. We hope to see you soon!Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Michell

Stayed 1 night in Jun 2023
Response from John Fogu on 21 July 2023
Thank you so much for the 5-Star review! We hope to see you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Michell

Stayed 1 night in Jun 2023
Response from John Fogu on 21 July 2023
Thank you so much for the 5-Star review! We hope to see you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Katarzyna, Dover

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. I appreciate coffee been available all day. Property is renovated and clean.
Stayed 4 nights in May 2023
Response from John Fogu on 3 June 2023
Thank you so much for the 5-Star review! Also thank you for the positive comments regarding our excellent staff and the cleanliness of our property. We hope to see you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the Costumer service and clean super clean ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jun 2023
Response from John Fogu on 4 June 2023
Thank you for the 5-star review! Also thank you for the positive feedback regarding our customer service and cleanliness as we strive to provide the best we can. We hope to see you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood LA

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely polite.
Stayed 3 nights in May 2023
Response from John Fogu on 29 May 2023
Thank you so much for the 5-star review. Thank you for the positive feedback regarding the politeness of our staff! We hope to see you soon, Thank you kindly, John FoguGeneral ManagerResidence Inn Elmwood