Holiday Homes in New Lebanon

"Everything at this location was top notch. The staff were so helpful and professional and all the facilities were nice and clean."

"Clean room, friendly staff, great gym"

"The parking was convenient. The room was comfortable temperature. Staff pleasant and nice especially the lady who checked us in. Greeted you with a smile!"

"All around great hotel and location "

"Had made my reservations online and i had made the original one apparently for the wrong date (the day after I needed) so i had to book room again for the correct day and I was not allowed to cancel and get a refund even though it was as soon as i clicked to print the receipt i realized and expedia says hotel does not do refunds when i went to the hotel they said they would give a refund if i had made it through them and that expedia would have to refund me i told them expedia says they do not do refunds and said that was final and they say they do but i never go a refund then when i checked in it was freezing cold in the room literally speaking actually well below freezing there was a sheet and a thin blanket i turned heat up as high as it would go and t was still freezing when i left in the morning and i told they employee and they did not even respond "

"The staff make you feel like family. They asked you if there is anything they can do for you anytime they see you. The food is great and a nice variety. Everything is neat and clean."

"We love staying at Tru hotels when traveling. We have always experienced helpful staff, clean comfortable room, good breakfast"

"Staff was super great but the room wasn’t clean and the pool was closed. "

"Ok. Some evidence of water damage in bathroom ceiling. HVAC unit cycled every 35 seconds but kept the right temp. Breakfast was meh. "