Search New Iberia Cottage Accommodations

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"Went for relaxation while in the city . Lobby was clean spacious and updated . Check in went smooth . One of the elevators was out , understandable , but the hotel was also hosting a mixer in the front of the building . So wait for elevator was a bit long. Room was spacious ,but dated and aged, with purple walls and turquoise curtains . Not a big deal for a night or two but there was “event” being held in front of the building , music blared until 1030 or so . Called down , Cade in guest services was not very helpful nor polite. Hilton customer service and Expedia was helpful in the end. "

"they did not have rooms to honor the reservation; sent us to another hotel claiming they had set up a booking there; when we arrived and the 'replacement hotel' they knew nothing of a reservation and had to contact hotel for information. luckily they had a few rooms. the desk staff was rude and unhelpful and there was no manager on staff because if was a weekend"

"My new favorite hotel "

"The first room I had tv was not working then the other room I had we find roaches.."

"The staff was friendly and prompt. Grounds were very clean, well maintained. Rooms clean. A true hidden Gem! Excellent rates!!! Will stay here again!! Have already recommend to others. Thank you. "

"habitacion limpia"

"Need remodeling "

"4 stars because the customer service was decent. My guy at the desk was patient enough with me and did what he could, as I had messed up the reservation and like to had a stroke in the process. The room was cleanish, everything pretty much what you would expect for the price. Def keep the door locked tho"