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Reviews of Four Winds Casino Resort – New Buffalo

3.5 out of 5
Four Winds Casino Resort – New Buffalo
11111 Wilson Road, New Buffalo, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews" "
Rating 8 - Good. 181 out of 1002 reviews" "
Rating 6 - Okay. 42 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Curtis, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, self check in was super easy, and the property offers everything you could need.
Stayed 2 nights in Apr 2024
Response from Lauren on 24 Apr 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Anna

Stayed 1 night in Mar 2024
Response from Lauren on 16 Apr 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Ken

Travelled with partner
Quiet, clean and smoke free
Stayed 2 nights in Apr 2024
Response from Lauren on 11 Apr 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were very clean and spacious. Staff was so nice. Decor is beautiful. Restaurants and entertainment were also great. Lots of options. Felt very safe and had fun.
Stayed 1 night in Apr 2024
Response from Lauren on 11 Apr 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough good food opinions
Stayed 2 nights in Apr 2024
Response from Lauren on 5 Apr 2024
Thank you for your review. We'll share your ratings with our team! We hope to see you again soon. Have a great day.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lauren on 5 Apr 2024
Thank you for your review. We’ll share your rating with our team. Have a great day.

4/10 Poor

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although room was a non smoking room room and hallway not only smelled like cigarette smoke, there was also a strong odor of pot smell throughout the floor. It was an awful smell that stayed throughout the stay.
Stayed 1 night in Apr 2024
Response from Lauren on 4 Apr 2024
Thank you for your review. Your experience with your hotel room will be reviewed by our hotel management team to ensure we continue to meet and exceed the high service standards you have come to enjoy. We apologize for any inconvenience this may have caused and hope to see you again soon.

10/10 Excellent

John, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and will continue to stay at this location in the future.
Stayed 1 night in Mar 2024
Response from Lauren on 4 Apr 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and very convenient to casino
Stayed 3 nights in Mar 2024
Response from Lauren on 3 Apr 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Kara

Stayed 2 nights in Mar 2024
Response from Lauren on 24 Apr 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

6/10 Okay

Daniel, Lake in the Hills

Travelled with family
Just ok
Stayed 2 nights in Mar 2024
Response from Lauren on 22 Mar 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Greg

Stayed 1 night in Mar 2024
Response from Lauren on 11 Apr 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we just walked from room to concert venue
Stayed 1 night in Mar 2024
Response from Lauren on 12 Mar 2024
Thank you for your review. We are glad you enjoyed your recent visit and will share your 5-star review with our team. We hope you can visit us again soon. Have a great day.

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lauren on 12 Mar 2024
Thank you for your review. We are glad you enjoyed your recent visit and will share your 5-star review with our team. We hope you can visit us again soon. Have a great day.

10/10 Excellent

Norma

Stayed 1 night in Mar 2024
Response from Tim on 1 Apr 2024
Thank you for your review. We are glad you enjoyed your recent visit and will share your 5-star review with our team. We hope you can visit us again soon. Have a great day.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our very first time visiting the “Four Winds Casino” and it was extremely exciting. We celebrated our 21st Anniversary and enjoyed every moment.
Stayed 2 nights in Feb 2024
Response from Lauren on 27 Feb 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great clean place with a lot of fun activities!!!!!
Stayed 1 night in Feb 2024
Response from Lauren on 27 Feb 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lauren on 21 Feb 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lauren on 21 Feb 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Jay, Mishawaka

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect comfortable environment.
Stayed 1 night in Feb 2024
Response from Lauren on 15 Feb 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Katarzyna

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lauren on 15 Feb 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lauren on 30 Jan 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, reasonably priced hotel/casino. Staff is excellent.
Stayed 1 night in Jan 2024
Response from Lauren on 25 Jan 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lauren on 23 Jan 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top rate place to stay.
Stayed 2 nights in Jan 2024
Response from Dyane on 9 Jan 2024
Thank you for the recent review, Brenda. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and well taken care of.
Stayed 1 night in Jan 2024
Response from Dyane on 9 Jan 2024
Susan, thank you for the recent review. We appreciate your time and feedback. Hope to see you again!

10/10 Excellent

Greg

Stayed 1 night in Jan 2024
Response from Lauren on 25 Jan 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another amazing stay!!!
Another amazing stay at Four Winds!!! The room was very clean and comfortable. The hotel staff and casino staff were amazing as always!! Always look forward to my next trip to Four Winds!! Thank you!!
Stayed 2 nights in Jan 2024
Response from Dyane on 9 Jan 2024
Bryan, thank you so much for the review along with the kind words. We will share this with our Hotel staff. Hope to see you again soon.

10/10 Excellent

Harold

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Dyane on 4 Jan 2024
Thank you for the review Harold! We appreciate your time and feedback. Hope to see you again soon.

10/10 Excellent

LORI

Travelled with partner
Liked: Amenities
Nice place
Stayed 1 night in Jan 2024
Response from Dyane on 4 Jan 2024
Thank you for the review! We appreciate your time and hope to see you again soon. Happy New Year!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great time
We love coming to this casino. We’ve stayed here almost every Christmas the last few years. The staff is always friendly, and the amenities are great. The casino restaurants are always amazing to eat at, and they really do give the absolute best service.
Stayed 4 nights in Dec 2023
Response from Dyane on 2 Jan 2024
Hi James, thank you so much for the review. We appreciate the kind words and will share them with our team! Hope to see you again next Christmas, or maybe sooner.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff werw amazing
Stayed 1 night in Dec 2023
Response from Lauren on 28 Dec 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lauren on 27 Dec 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

4/10 Poor

mike

Disliked: Staff & service, property conditions & facilities, room comfort
Junior Suite
Big disappointed on how small the Junior Suite was. For $281 a night, we expected good service and larger room.
Stayed 1 night in Dec 2023
Response from Dyane on 26 Dec 2023
We appreciate you taking the time to leave your review Mike.

10/10 Excellent

LUCAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lauren on 21 Dec 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lauren on 21 Dec 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

william, schererville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lauren on 19 Dec 2023
Thank you for your review. We’ll share your rating with our team. Have a great day.

10/10 Excellent

Janice

Stayed 1 night in Dec 2023
Response from Lauren on 16 Dec 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Ruben, Gurnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and Casino!!!
Stayed 2 nights in Dec 2023
Response from Lauren on 12 Dec 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Kenny Russell

Stayed 1 night in Dec 2023
Response from Dyane on 26 Dec 2023
Thank you for the review Kenny. We appreciate the feedback and hope to see you again soon!

10/10 Excellent

LUCAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort ! Loved all the Christmas trees
Stayed 1 night in Nov 2023
Response from Lauren on 5 Dec 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Demetrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Lauren on 29 Nov 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lauren on 24 Nov 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin and not crowded on a Monday
Stayed 1 night in Nov 2023
Response from Lauren on 22 Nov 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lauren on 22 Nov 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

4/10 Poor

Edward, Oak Forest

Travelled with family
Disliked: Staff & service, property conditions & facilities
Too crowded and overpriced
Stayed 1 night in Nov 2023
Response from Lauren on 16 Nov 2023
Thank you for your review. Your experience will be reviewed by our management team to ensure we continue to meet and exceed the high service standards you have come to enjoy. We apologize for any inconvenience this may have caused and hope to see you again soon.

10/10 Excellent

Michael Sr.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lauren on 10 Nov 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an hour from home, but the experience felt like a resort visit a great distance away. Couldn't ask for a better time particularly since it so close to home. The Steak house was great and the Maitre de and staff were fantastic. Shopping opportunities were wonderful. And the buffet, deli and Timbers gave us several options.
Stayed 1 night in Nov 2023
Response from Lauren on 9 Nov 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay and dine with us again soon. Have a great day.