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Always a great time at a Hyatt properly. They allowed me to check in crazy early. The room especially the bathroom was clean. The staff was so polite and accommodating. Only con: no microwave in the room.
Response from Jackie -Guest Experience Manager on 9 Apr 2024
Dear Ernesto, Thank you for staying at the Hyatt Regency New Brunswick, and for rating the hotel a 5/5! We hope to have the pleasure of hosting you again soon when your travels bring you back this way.
Response from Jackie - Guest Experience Manager on 19 Mar 2024
Dear Carol, Thank you for taking the time to provide your feedback from your recent visit to the Hyatt Regency New Brunswick, and for rating the hotel a 5/5! We hope to have the pleasure of hosting you again soon.
8/10 Good
Tawaina
12 Mar 2024
Tawaina
Stayed 1 night in Mar 2024
Response from Jackie - Guest Experience Manager on 13 Mar 2024
Dear Valued Guest, Thank you for taking the time to provide your valuable feedback. We hope you choose to stay with us again soon, safe travels!
Response from Jackie - Guest Experience Manager on 11 Mar 2024
Dear Valued Guest, Thank you for taking the time to provide your feedback! We are very happy to hear you found the hotel clean and safe. We hope to see you again soon!
Response from Jackie - Guest Experience Manager on 13 Mar 2024
Dear Valued Guest, We apologize you did not enjoy your stay with us. If you have any feedback on how we can improve, please contact us. We are always looking to improve our service and offerings, so any feedback is greatly valued!
My wife and I only live 10-15 minutes from New Brunswick. We like to get away every 1-2 months so we get a room at the Hyatt in New Brunswick. It’s somewhat fancy especially since it’s been renovated. This last trip was horrible!! We stayed in room 318 1 king with balcony. We could not sleep all nite due to a bday party across the hall. If this is what’s going on. We’ll never stay again!!! Thank you much!!!
The Hyatt Regency is my favorite place to stay when in New Brunswick!
The rooms are great in so many ways! Super comfortable bed, spotless rooms that were recently renovated to perfection!
The staff is always professional, accommodating and friendly!
I highly recommend this hotel!
Response from Jackie - Guest Experience Manager on 26 Jan 2024
Dear Erin, We appreciate you taking the time to provide your feedback from your recent visit to the Hyatt Regency New Brunswick, and for rating the hotel a 5/5! We hope to see you again soon when you travels bring you back to this area!
Response from Jackie - Guest Experience Manager on 26 Jan 2024
Dear Carol, Thank you for taking the time to provide your feedback from your recent trip to the Hyatt Regency New Brunswick, and for rating the hotel a 5/5! We hope to see you again soon, safe travels!
Very nice modern property and tastefully decorated with a professional staff and fresh clean rooms. Valet parking was quick and easy. This hotel is perfectly located so that you have easy access to walk to the local hot spots. Considering I stayed during what I thought would be a loud and busy time. New Years eve, it was surprisingly quiet, serene and very calm. I didnt get a chance to view all the hotels amenities but I did go to one of the restaurants and that too was very impressive. I would definitely return back to this hotel the next time I'm in town.
DARLENE
Stayed 1 night in Dec 2023
Response from Jackie -Guest Experience Manager on 6 Jan 2024
Dear Darlene, Thank you for taking the time to provide your valuable feedback from your recent trip to the Hyatt Regency New Brunswick. I am glad to hear you enjoyed your stay and found the hotel calm and serene. We hope to see you again soon when your travels bring you this way!
Travelled with family, Travelled with family and small children
31 Dec 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The lobby was lovely and I liked how close the hotel was to lots of restaurants. The biggest issue was that our room was incredibly hot so we didn’t sleep well. We tried opening the balcony door to let in some air but the highway noise was very loud.
Christina
Stayed 1 night in Dec 2023
6/10 Okay
Mohamed
31 Dec 2023
Mohamed
Stayed 4 nights in Dec 2023
Response from Jackie -Guest Experience Manager on 6 Jan 2024
Dear Mohamed, Thank you for taking the time to provide a review from your recent trip to the Hyatt Regency New Brunswick. We hope to see you again soon!
Upon checking we were given our room key. I had to ask questions about amenities, parking, etc. We had to find the location of the pool, laundry and dining on our own. I was given good advice to eat on George St. We found a nice Italian restaurant.
Jeremy
Stayed 1 night in Dec 2023
10/10 Excellent
Michael
18 Dec 2023
Michael
Stayed 1 night in Dec 2023
4/10 Poor
Randall
17 Dec 2023
Randall
Stayed 1 night in Dec 2023
10/10 Excellent
Criscilla
17 Dec 2023
Criscilla
Stayed 1 night in Dec 2023
10/10 Excellent
Shabri
16 Dec 2023
Shabri
Stayed 1 night in Dec 2023
Response from Jackie -Guest Experience Manager on 6 Jan 2024
Dear Shabri, Thank you for taking the time to provide your feedback from your recent trip to the Hyatt Regency New Brunswick, and for rating the hotel a 10/10! We hope to have the pleasure of hosting you again soon, safe travels!
New Brunswick was delightful. Lots of good food, history and culture. Walk ability factor of 5 plus. The Hyatt has a central location and terrific access to public transportation.
All the staff were professional as well as helpful and welcoming. The setting is beautiful. Our room was comfortableand clean as well the perfect spot to renew and rest for the next days adventure.I Highly. recommend the jacuzzi and the pool.