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Response from Hakan Isiklioglu - Front Desk Supervisor on 8 Apr 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
8/10 Good
Amaraporn
31 Mar 2024
Amaraporn
Stayed 1 night in Mar 2024
Response from Hakan Isiklioglu - Front Desk Supervisor on 2 Apr 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Response from Hakan Isiklioglu - Front Desk Supervisor on 2 Apr 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
6/10 Okay
John
1 Mar 2024
Liked: Property conditions & facilities
John
Stayed 4 nights in Feb 2024
Response from Hakan Isiklioglu - Front Desk Supervisor on 7 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
Response from Hakan Isiklioglu - Front Desk Supervisor on 23 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Response from Hakan Isiklioglu - Front Desk Supervisor on 20 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Response from Hakan Isiklioglu - Front Desk Supervisor on 15 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
8/10 Good
Corinne
11 Feb 2024
Liked: Cleanliness, staff & service
Corinne
Stayed 1 night in Feb 2024
Response from Hakan Isiklioglu - Front Desk Supervisor on 14 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
10/10 Excellent
James
6 Feb 2024
James
Stayed 1 night in Feb 2024
Response from Hakan Isiklioglu - Front Desk Supervisor on 20 Mar 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Stayed for business! Great location and complimentary breakfast was good! Would stay here again!
Melissa
Stayed 2 nights in Feb 2024
Response from Hakan Isiklioglu - Front Desk Supervisor on 7 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Easy to find, staff was friendly, floor was quiet, access to ice and vending machine was convenient, many toiletries, nice blow dryer, room was warm but cooled off quickly when I adjusted the temperature. Will stay here again.
Patricia
Stayed 1 night in Jan 2024
Response from Hakan Isiklioglu - Front Desk Supervisor on 2 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
4/10 Poor
Michael, friday harbor
Travelled with family
21 Jan 2024
Liked: Staff & service
Disliked: Cleanliness
Property does not offer a business center have to go next door at their other property. Property is old and needs a facelift ASAP.
Parking was difficult big trucks taking up space.
Michael
Stayed 7 nights in Jan 2024
Response from Hakan Isiklioglu - Front Desk Supervisor on 2 Feb 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
Response from Hakan Isiklioglu - Front Desk Supervisor on 2 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
10/10 Excellent
Ruth
21 Jan 2024
Ruth
Stayed 1 night in Jan 2024
Response from Hakan Isiklioglu - Front Desk Supervisor on 2 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Response from Hakan Isiklioglu - Front Desk Supervisor on 2 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Response from Hakan Isiklioglu - Front Desk Supervisor on 2 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
10/10 Excellent
Jean
1 Jan 2024
Liked: Amenities
Property was clean and staff friendly and helpful. Breakfast was excellent.
Jean
Stayed 2 nights in Dec 2023
Response from Hakan Isiklioglu - Front Desk Supervisor on 2 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
8/10 Good
Roger
30 Dec 2023
Liked: Staff & service
Roger
Stayed 1 night in Dec 2023
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Staff was wonderful and friendly! The only thing I saw that needed worked on was it may need some upgrades. The coffee table in our room had some nicks and scratches.
Reba
Stayed 1 night in Dec 2023
Response from Alexander Pena - GM on 21 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Debbie, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Response from Hakan Isiklioglu - Front Desk Supervisor on 14 Feb 2024
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
James, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
10/10 Excellent
Lesley
Travelled with family
2 Dec 2023
Lesley
Stayed 1 night in Dec 2023
Response from Alex, GM on 11 Dec 2023
Lesley, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
The property was very convenient to family, restaurants and shopping.
William
Stayed 3 nights in Nov 2023
Response from Alex, GM on 11 Dec 2023
William, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Wayne, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
We enjoyed our stay and the pet treats upon check in.
Latema
Stayed 4 nights in Nov 2023
Response from Alex, GM on 11 Dec 2023
Latema, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Robert, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
6/10 Okay
Stephana
19 Nov 2023
Stephana
Stayed 1 night in Nov 2023
Response from Alex, GM on 11 Dec 2023
Stephana, We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
Front desk staff affect when I asked about extending checkout for a short period of time.
Valerie
Stayed 1 night in Nov 2023
Response from Alex, GM on 11 Dec 2023
Valerie, We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
Barbara, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Girls trip to New Bern for a concert and this hotel met all expectations. Friendly staff, good breakfast options and a clean room.
Susan
Stayed 1 night in Oct 2023
Response from Alex, GM on 11 Dec 2023
Susan, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
8/10 Good
George
26 Oct 2023
George
Stayed 3 nights in Oct 2023
Response from Alex, GM on 11 Dec 2023
George,Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Clarence, thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
The employees we encountered were friendly and helpful! They made us feel welcome.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Alex, GM on 11 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Clean and convenient location however the parking was always full and the breakfast wasn’t much to brag about. But the staff were amazing and the rooms were clean
Elsie
Stayed 1 night in Oct 2023
Response from Alex, GM on 11 Dec 2023
Elsie, We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
10/10 Excellent
Ann
2 Oct 2023
Liked: Cleanliness
Ann
Stayed 1 night in Oct 2023
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
6/10 Okay
james
2 Oct 2023
Liked: Cleanliness, staff & service, room comfort
The room absolutely smelled of overpowering disinfectant or whatever cleaning product they use. Managed to make it livable with some ventilation. Breakfast was so so not bad not so good no hot chocolate or peanut butter for bagels.
james
Stayed 1 night in Sep 2023
Response from Alexander Pena - General Manager on 31 Dec 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
Great location, super friendly staff, even short-handed during a tropical storm! Great breakfast option with a very tasty southwest omelet on the buffet.
Kimberly
Stayed 1 night in Sep 2023
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
10/10 Excellent
Jack
11 Sept 2023
Jack
Stayed 1 night in Sep 2023
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for sharing a review of your recent experience. Our team here at Hampton Inn New Bern is committed to providing high-quality customer service, and we’re thrilled to hear that {{employee name}} made a good impression on you. We hope you’ll visit us again soon.
The stay was good! Breakfast was meh. Desk staff were all friendly and accommodating. Room was very clean as well.
Nicole
Stayed 2 nights in Sep 2023
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
4/10 Poor
David
19 Aug 2023
David
Stayed 1 night in Aug 2023
Response from Alex, GM on 11 Dec 2023
David, We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
10/10 Excellent
Pamela
Travelled with family
7 Aug 2023
Liked: Staff & service, amenities
Have been to this location before. Recommended it for this trip with family. Was a little disappointed this time. We were on the 3rd floor and it had a very strong mildew smell on the floor and in the rooms. I booked 3 rooms for family members so I was a little upset because I recommended the hotel and it was not up to par. Besides the smell, service was great and the front desk folks were very courteous.
Pamela
Stayed 2 nights in Aug 2023
Response from Alex, GM on 11 Dec 2023
Pamela, We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
6/10 Okay
David
Business traveller
3 Aug 2023
Liked: Staff & service
This not the room I was given. 2 twin beds room smelled musky very dated. To tired to complain. Staff was very nice at check in. I stay out of town frequenting just felt not up to todays standards at this price point.
David
Stayed 1 night in Aug 2023
Response from Alexander Pena - General Manager on 31 Dec 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
6/10 Okay
Lisa
Travelled with family
31 July 2023
Disliked: Staff & service, room comfort
Fine for the night.
Check in was long. Room size was good. Carpeted floor wet, outdated. Beds are not comfortable. A/C was great and we were very thankful for it. Good room location on 1st floor, near the ice machine and snacks. Pool was nice size and depth, but skimmer was apparently not working as it was full of flowers, leaves and other debris. Shower shampoo and conditioner was out. Nice size and brightness I'm the bathroom. Fine for 1 night, but not great.
Lisa
Stayed 1 night in Jul 2023
Response from Alexander Pena - General Manager on 31 Dec 2023
We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
8/10 Good
Ted
30 July 2023
Ted
Stayed 1 night in Jul 2023
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
6/10 Okay
Todd
Travelled with family
27 July 2023
Liked: Staff & service
The room was facing the highway and was very noisy. You could only get your room cleaned every other day.
People were slamming doors; the doors were not soft closed.
Todd
Stayed 2 nights in Jul 2023
Response from Alex, GM on 11 Dec 2023
Todd, We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us the opportunity sometime soon to prove ourselves and ensure your stay is no less than perfect.
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.
Response from Alexander Pena - General Manager on 31 Dec 2023
Thank you for taking a moment to share your experience at Hampton Inn New Bern. We are so pleased to hear you found our hospitality to your liking. We look forward to welcoming you back again soon.