Nevada Trails Holidays from AU$1,953

Everything was great.

THE HIGH COAST FOR THE MIN BAR IN THE ROOM $10 DOLLAR FOR A CAN COLA THAT IS VERY HIGH FOR SOMEONE WHO COME TO ENJOY A STAY AT YOUR PLACE

Clean. Helpful and friendly staff. Lots of food choices.

Overall terrible experience. Beautiful design that is ruined by poor customer service. For five days we threw money away for an overall disappointing experience. Each day of our trip we were faced with a new challenge: wrong room given at check-in, hotel cabana rental website outdated, pool bar with lack of ingredients to make a basic cocktail, concierge provides wrong property information, amenities in room broken, cable tv out and items not refilled by housekeeping. Only one manager that I spoke with was helpful and understanding. He was kind to refund the resort fees. Sadly, the hold on my credit card still is present well beyond the 10 business days. The fight continues..and my love of the Hilton brand destroyed.

Our stay at Fontainebleau Las Vegas was overall a good experience. The hotel is absolutely beautiful, modern, and exceptionally clean. The staff was kind, professional, and always willing to help whenever we had questions or needed assistance. That said, there were a few things that were disappointing. The $150 per night security deposit is excessive, especially on top of the already expensive resort fee. The resort fee also felt much higher than it should be, and we didn't feel like we received enough value or amenities to justify the cost. Another drawback is the location. While the hotel is gorgeous, it's on the north end of the Strip, which made it much farther from many of the attractions, restaurants, and casinos we wanted to visit. We ended up calling multiple Ubers throughout our stay, and each ride typically cost around $15–$20, which added up quickly. Overall, Fontainebleau is a stunning hotel with excellent staff and immaculate accommodations. However, the high deposit, steep resort fee, and distance from the center of the Strip are important factors to consider before booking.