Spa Hotels & Resorts in Neuvecelle from AU$208

"The hotel is quite nice and in an excellent location. We booked a suite with a terrace and supposed lake view. While the room was plenty large and well appointed. The terrace was a 2x2 terrace on the side with a barely visible view of the lake through several trees. We also experienced no hot water for a full day out of a 4 day stay. While we understand that equipment breakdowns happen; management felt an AI written apology was sufficient. My experience in similar circumstances has been that customers deserve a bit more in terms of credits or discounts to maintain satisfaction in these type of situations. "

"The best"

"Excellent room was offered an upgrade, staff was courteous and very accommodating!"

"Breakfast was too expensive "

"It wasnt exceptional. It is in need of a renovation."

"It would be nice to have a bigger fridge. There was no coffee maker and not enough garbage cans. (They were tiny). The steam room was not working and the pool gone. (Under renovation). The restaurant had limited selection and no late night options. The room was good but we were next to elevator. The hair dryer plug doesn’t fit in socket and the sink didn’t drain."

"This is my second time staying here. The rooms are large and clean. The staff are polite and helpful. "

"Mountain View was super impressive! Room was clean, and staff was very pleasant and accommodating. The ambience of the hotel brings you back to the charm and luxury of hotels in the past, without the large price tag. I would definitely stay there again."

"Room was clean to a high standars howver can tell its an older hotel with cracks on door frames and bathroom"