Search Chalets in Naucelle

"Malgré un accueil particulièrement sympathique et un environnement superbe, charmant et très calme, je dois dire que le gîte ne correspond pas tout à fait aux attentes de confort correspondant au prix de la location : luminaires inadaptés (en particulier lampes de chevet rendant la lecture du soir quasi impossible), cuisine plutôt vétuste. A noter également que les chambres dépendantes les unes des autres peuvent nuire à l'intimité de chacun, que le ballon d'eau chaude ne correspond pas à la capacité d'accueil de la maison."

"Staff were really nice and helpful, mainly trying to find solutions for the issue we reported with the bedroom. Easy to park. While it seems clean in general, the smell in the bedroom (mainly in the second/small bedroom) was really awful. It is maybe humidity/mold or something coming from the air conditioning system. The 3 of us ended up sleeping in the same bed as my son refused to sleep in the smelly bedroom. Thankfully we only stayed for one night!"

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"Location was convenient and staff was friendly and courteous. The room was a bit run down and did not match the ambiance depicted in photos. "

"Room ok. Sauna wasn't functioning."

"Samantha was extremely helpful and charismatic. "

"Spacious rooms, beautiful new pool, breakfast okay. Check out at 11am. Characterful building. No air con in rooms, fans were unavailable from reception. Lovely attentive staff but need more staff on site. Dining area needs updating. Overall good value for money. Hotel has huge potential to become 5* with investment."